Manager I - Last Mile Rider Sourcing

Manager - Sourcing

Last Mile Department

No lengthy intro here, let's get straight to the details, Zepto speed.

Responsibilities, aka, what we'd like you to deliver :

Own end-to-end rider sourcing and hiring strategy for assigned regions/cities aligned to

OPD and expansion plans.

Lead weekly and monthly hiring targets with strong forecasting, demand planning, and

execution rigor.

Design and implement scalable short-term and long-term sourcing strategies to build a

sustainable rider funnel.

Own complete new rider lifecycle metrics — sourcing, onboarding, activation,

productivity, retention, and cost efficiency.

Monitor and optimize rider cost metrics, hiring efficiency, and fulfilment ratios while

ensuring supply-demand balance.

Drive daily and weekly performance reviews through data dashboards and structured

governance.

Own and manage P&L for rider sourcing across cities, ensuring cost optimization and ROI

improvement.

Lead and mentor sourcing teams on-ground; drive accountability, performance

management, and capability building.

Leverage data-driven insights to reduce attrition, improve rider quality, and enhance

hiring productivity

Strengthen stakeholder alignment and act as the single point of ownership for Last Mile

sourcing performance.

Are you who we're searching for

Qualification: MBA preferred (or equivalent experience)

Experience: Minimum 3 years in Last Mile / First Mile sourcing and high-volume rider

hiring, with team management exposure

Strong understanding of rider cost structures, fulfilment metrics, and supply planning.

Proven experience in managing city/region-level hiring P&L

Advanced Excel skills; working knowledge of SQL is a plus

Strong stakeholder management and cross-functional collaboration skills

Data-driven, target-oriented, and comfortable operating in high-growth environments

Sounds like we're talking about you Please add your application to our cart!

Why Zepto should be your next career move

This isn't just a job; it's a chance to be part of a once-in-a-generation story that will

shape the future of the Indian startup ecosystem. If you're ready to go all in, execute like

never before, and create impact on a massive scale, there's no better place to do it than

Zepto.