Manager I, Inside Sales

Overview-

1. Develop win plans and strategies that differentiate our offerings in a competitive bidding landscape.

2. Manage the successful development of compelling proposals, through effective collaboration across multiple offices, business lines, or sectors.

3. Lead complex, high-value, and/or strategically important bids, including joint venture opportunities.

4. Manage customer account activities, including market research, analysis, planning, and strategy.

Primary Objectives-

• The primary responsibility of the Inside Sales Manager (ISM) is to drive disciplined application of our Sales Process collaborating with all stakeholders (including all levels of Inside Sales, Outside Sales, operations, management, and marketing). By driving this process, the ISM is expected to:
• Develop and advance customer relationships prior to opportunity identification (Opening Game)
• Work with the capture team to strategically position us for specific opportunities (Middle Game)
• Develop high-quality, opportunity-specific response documents/presentations/interviews with competitive and compelling sales messages to satisfy customer business goals (End Game).
• The ISM takes responsibility for deliverables and activities for opportunities of all sizes in all phases of the sales process, as well as facilitates the completion of deliverables and activities owned by others through proper alignment/communication and/or escalation as required. The ISM collaborates with Sales, Marketing, and Operations to develop distinctive value propositions that enhance our customer's competitive position. The ISM drives the organization to maintain accurate and updated account management and opportunity information on CSP.