Job Description
Manager- Healthcare Delivery & Solutions
Location: Hyderabad or Pune, India
Experience: 10-15 Years
Domain: Healthcare Technology & Digital Solutions
About The Role
We are seeking an accomplished Manager to lead our healthcare delivery portfolio with deep domain expertise and technical acumen. This strategic leadership role requires a unique blend of hands-on technical background, healthcare domain mastery, and client-facing delivery excellence. The ideal candidate will be a champion of AI-driven innovation, driving transformation in healthcare software engineering while managing complex client engagements and business development initiatives.
Key Responsibilities
Delivery Leadership & Client Management
- Lead end-to-end delivery of complex healthcare technology programs, ensuring quality, timelines, and client satisfaction
- Drive strategic client-facing discussions, program planning, and stakeholder management across multiple accounts
- Manage delivery risks, dependencies, and escalations with proactive mitigation strategies
- Establish strong client relationships and serve as a trusted advisor for healthcare technology solutions
Business Development & Pre-Sales
- Support RFP/RFI responses with comprehensive solution design and effort estimation
- Collaborate with pre-sales teams to create compelling proposals and statements of work
- Provide technical and domain expertise during client presentations and solution demonstrations
- Contribute to account growth strategies and identify expansion opportunities within existing clients
Technical & Solution Architecture
- Drive software engineering excellence across development teams with focus on scalability, performance, and security
- Architect and oversee implementation of cloud-native solutions on Microsoft Azure, AWS, or other cloud platforms
- Champion modern engineering practices including DevOps, CI/CD, microservices, and API-first design
- Guide technical decision-making on architecture patterns, technology stack selection, and integration approaches
AI Innovation & Automation
- Evangelize and implement AI-driven automation across software development lifecycle
- Lead adoption of AI tools and co-pilots for code generation, testing, documentation, and quality assurance
- Drive POCs and production implementations of GenAI, ML, and intelligent automation solutions
- Stay current with emerging AI technologies and identify opportunities for client value creation
Team Leadership & Capability Building
- Mentor and develop technical leads, architects, and engineering teams
- Foster a culture of innovation, continuous learning, and engineering excellence
- Build organizational capability in healthcare domain and emerging technologies
- Conduct technical reviews, design discussions, and knowledge sharing sessions
Required Qualifications
Healthcare Domain Expertise
- 10+ years in US Healthcare domain with deep understanding of:
- Provider workflows and healthcare delivery systems
- EHR/EMR systems (Epic, Cerner, Allscripts, or similar platforms)/
- HC Platforms - Trizetto/RCM/Payor/PBM/Prior Auth (272/276/EDI/835/837) or any other HC equivalent of Provider industry domains
- HL7 standards (v2.x, CDA, FHIR) and healthcare interoperability
- Provider products including Practice Management, Patient Engagement, Care Coordination
- US healthcare regulations (HIPAA, HITECH, Meaningful Use, quality reporting programs) & CMS (Center for Medical Sciences)
- Clinical workflows, medical terminology, and healthcare data standards
Technical Background & Evolution
- Strong software development foundation with hands-on coding experience in early career (Java, .NET, Python, or similar)
- Progressive career growth from Developer → Technical Lead → Delivery Lead
- Demonstrated ability to transition from individual contributor to people and program management
- Current understanding of modern software engineering practices and architecture patterns
AI & Automation Expertise
- Hands-on experience with AI tools in software development:
- GitHub Copilot, Amazon CodeWhisperer, Tabnine, or similar AI coding assistants
- AI-powered testing frameworks and test automation tools
- GenAI applications for documentation, code reviews, and technical debt reduction
- Practical knowledge of AI/ML implementation in cloud environments (Azure AI, AWS SageMaker, etc.)
- Understanding of Agentic AI, LLMs, and AI orchestration frameworks
- Experience driving AI adoption and change management within engineering teams
Cloud & Modern Technology Stack
- Expertise in cloud-native application development on:
- Microsoft Azure (preferred) or AWS
- Containerization (Docker, Kubernetes)
- Serverless architectures and PaaS services
- Cloud data platforms (Azure Synapse, Databricks, AWS Redshift)
- Experience with modern web frameworks, APIs, and integration patterns
- Knowledge of healthcare-specific cloud solutions and compliance frameworks
Delivery & Program Management
- Proven track record of managing $5M-$10M healthcare programs with distributed teams
- Experience with Agile, Scrum, and scaled delivery frameworks (SAFe, LeSS)
- Strong understanding of project financials, resource management, and P&L accountability
- Expertise in risk management, quality assurance, and delivery governance
Business & Client Engagement
- Demonstrated success in RFP/RFI responses and winning new business
- Experience creating effort estimates, solution designs, and technical proposals
- Strong presentation and stakeholder management skills
- Ability to translate complex technical concepts for non-technical audiences
Preferred Qualifications
- Experience with EHR/HL7/FHIR/InterOp or clinical data management, or healthcare analytics platforms
- Certifications: PMP, AWS/Azure Solutions Architect, TOGAF, Certified Scrum Master
- Experience with healthcare integration engines (Mirth, Rhapsody, Ensemble)
- Exposure to digital health products: telehealth, patient portals, mobile health applications
- Understanding of healthcare data analytics, BI tools, and real-time monitoring solutions
Key Competencies
Leadership & Strategy
- Strategic thinking with ability to balance technical depth and business outcomes
- Strong decision-making under ambiguity and pressure
- Change leadership and organizational influence
Technical Excellence
- Deep architectural thinking with pragmatic implementation approach
- Passion for emerging technologies and continuous learning
- Quality-driven mindset with focus on engineering best practices
Client & Business Acumen
- Consultative approach with strong problem-solving skills
- Commercial awareness and business development orientation
- Excellent written and verbal communication
Innovation & AI Advocacy
- Forward-thinking approach to technology adoption
- Ability to drive innovation while managing delivery commitments
- Hands-on experimentation mindset with AI and automation tools
Education
- Bachelor's or Master's degree in Computer Science, Engineering, or related technical field
- Advanced degree or healthcare-specific certifications (HL7, CPHIMS) preferred
Why Join Us
- Lead cutting-edge healthcare transformation initiatives with marquee clients
- Work with modern technology stack and drive AI-powered innovation
- Shape delivery practices and mentor high-performing engineering teams
- Opportunity to influence strategic direction and business growth
- Collaborative culture with focus on work-life balance and professional development
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