Job Overview
The role of Manager General Accident Assurance is a senior-level position based in West Delhi. This is a full-time employment opportunity where you will be responsible for managing a team in the CRM department, ensuring efficient communication and deal closures with underwriters and customers. The role requires language proficiency along with the ability to recruit and train a dynamic team.
Name of Position: Manager General Accident Insurance
Educational Qualifications: Bachelor Degree in any stream
Professional Qualifications: Associate of III or CII in General Insurance PREFERRED
Experience: 10 years in any Insurance company or Broker in General Accident Department of which at least 3 years in General Accident Department.
Skills: Oral Communication in Hindi/ Punjabi.
Salary Package offered: Annual Package of IRs. 12 Lakh to IRs. 18 Lakh.
Qualifications and Skills
- Must have the ability to train and supervise a team of CRM professionals (Mandatory skill).
- Proficiency in communicating with underwriters and customers to successfully close deals (Mandatory skill).
- Strong oral communication skills in Hindi and Punjabi are mandatory for this role.
- Required to effectively communicate with insurance companies to ensure smooth operations.
- Able to recruit and train team members, instilling best practices and skills.
- Exhibit strong oral and written communication skills in English to collaborate with international clients.
- Demonstrate the ability to understand and implement company policies and strategies efficiently.
- Capability to lead meetings and presentations, providing clear insights and updates to senior management.
Roles and Responsibilities
- Oversee and manage the CRM team, ensuring efficient operations and adherence to company standards.
- Facilitate effective communication with underwriters to evaluate and close accident assurance deals.
- Conduct team training sessions to enhance skills and ensure alignment with organizational goals.
- Maintain strong customer relationships to understand needs and provide tailored insurance solutions.
- Coordinate with insurance companies to streamline processes and manage any issues that arise.
- Recruit new team members by identifying talent and reinforcing a positive work culture.
- Monitor and report performance metrics to measure effectiveness and identify improvement areas.
- Ensure compliance with industry regulations and company policies in all interactions and processes.
