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Manager - Fraud Operations

EXL
10-17 Years
Gurugram
Quick Apply
  • Posted 19 hours ago
  • Over 50 applicants have applied

Job Description

  • Assist in formulating policies, processes, and initiation of awareness campaigns.
  • Conduct thorough verifications of income, banking, KYC, and other reports to ensure accuracy.
  • Take charge of document verification (both online and offline), random asset audits, agency evaluations, and customer background checks.
  • Oversee comprehensive investigations of fraud complaints, coordinating closely with the field team for necessary follow-up actions.
  • Ensure swift and effective actions are taken to investigate all instances of fraud, establishing a strong deterrent presence in the market.
  • Monitor and manage fraud-related processes to ensure efficiency and optimal management.
  • Enhance preventive measures to minimize instances of reputation-damaging fraud complaints.
  • Generate accurate and timely fraud reports, both internally and externally (such as FMR).
  • Skillfully onboard vendors and evaluate their performance over time.
  • Oversee regulatory reporting and manage secured product fraud-related activities nationwide.

More Info

Job Type:
Permanent Job
Industry:
Consulting
Role:
Operations Manager
Function:
Operations
Employment Type:
Full time

About Company

Job ID: 109060215

Last Updated: 03-09-2026 05:14:38 AM
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