Job Description
At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Brief description:
The Finance Automation COE team is part of the Finance Technology Data & Transformation (FTD&T) group and interacts with a variety of groups across Finance & Controllership to improve their processes through optimization and incorporating various forms of automation and next-generation tools.
We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and technology tools to solve difficult business issues. The ideal candidate is expected to have combination of fin-tech knowledge, project management and a strong will to grow and learn. The individual will report to Finance Automation COE Director and will be based in India. The position is expected to lead sizable and multi-year Finance projects supporting US Regulatory Fast Forward, risk & control assessment solutions involving self-servicing, tech capabilities including AI, Gen AI & Agentic capabilities.
Key Accountabilities:
- Collaborate with business partners in Finance & Controllership teams to identify viable automation opportunities & assess feasibility and detailed analysis in consideration of various automation solutions.
- Collaborate with senior leaders across Finance functions to enhance transparency and proactive communication on various automation initiatives. Partner to understand & build strategies to drive automation across Finance.
- Create consistent strategies & framework for regulatory reporting/ FF automations including consistent sourcing of data, automation steps, approval workflows and reporting. Incorporate robust control management and documentation framework in compliance with FF requirements.
- Collaborate with product owners & development teams to ensure comprehensive and robust testing is being carried out including parallel runs to facilitate smooth deployment via standard AET processes. Prepare/hand-off process owner support documentation. Ongoing oversight over implemented regulatory applications.
- Lead the program management and governance framework for AI, Generative AI, and Agentic AI-enabled automation solutions across Finance and Controllership, ensuring alignment with regulatory expectations, control standards, and enterprise risk policies.
- Establish end-to-end delivery roadmaps for AI-enabled automation initiatives, covering model lifecycle management, data sourcing, validation, deployment, monitoring, and change management in coordination with regulatory reporting and control management program.
- Drive robust AI governance, model risk management, and documentation standards, including explainability, auditability, human-in-the-loop controls, and ongoing performance monitoring for GenAI and Agentic AI solutions.
- Drive controls & risk mitigation strategies for US Regulatory Reporting, facilitate resolution of issues & events for related processes. Drive & implement Guardian strategies across automation teams.
- Evaluate in-depth manual processes related to Finance functions, including controllership, treasury, tax, and regulatory reporting. Suggest process optimization & assess viability of automation tools.
- Identify opportunities to adopt innovative technologies and collaborate with owners of existing Enterprise tools. Perform research on evolving technologies and identify use cases to implement. Staying current with evolving technology to assist in defining the long-term tool strategy.
- Ability to lead, mentor and guide colleagues & consultants.
- Lead automation communication & collaboration with ambassador community within Finance. Drive Power Product automation strategy and program for CLT. Hold educational & awareness sessions with stakeholders across Finance on automation capabilities and future opportunities.
- Drive education, awareness, and adoption of AI and GenAI capabilities within Finance by partnering with the Automation COE ambassador community and conducting targeted enablement sessions for stakeholders.
Skills required:
- Innovative mindset and experience in evaluating Finance and Controllership processes to identify opportunities for improvement and automation. Demonstrated experience of leading project management and program management for medium to complex finance &/ or regulatory initiatives.
- Demonstrated strategic thought leadership superior problem-solving and analytical skills, ability to assess business objectives/strategies and define/implement appropriate strategies. Proactive, and collaborative work style.
- Strong understanding of AI, Generative AI, and Agentic AI concepts as applied to Finance automation, with emphasis on governance, controls, risk management, and regulatory compliance.
- Knowledge of AI governance, model risk management, and control frameworks, including model validation, explainability, monitoring, and audit readiness in a regulated banking environment.
- Ability to translate business and regulatory requirements into scalable AIenabled automation strategies, aligned with enterprise architecture and control standards.
- Strong communication skills to articulate AI strategy, risks, and outcomes to senior leadership and nontechnical stakeholders.
- Strong understanding & experience with concepts of control risk management from automation perspective for regulatory framework for tier3 or higher US banking environment.
- Excellent communication, power point and written skills, with the ability to interact with and present to all levels of the organization. Ability to create concise compelling messages & strategies.
- Proven ability to build and leverage relationships and influence key partners to drive collaboration.
- Demonstrated Fintech experience working with Technologies, SMEs and Systems to understand risk framework, requirements, assess functional and system flows & linkages, and partnering with development resources to recommend optimal POA design.
- Collaboration, support & monitoring product owners & developers. Experience with concepts of Agile approach, release management and automation tools and programing languages is a plus.
- Experience with process analytics, AI, Power Products is a plus.
- Knowledge of Finance and regulatory reporting functions desired.
- Bachelor's degree in Finance, Technologies or similar field preferred.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
