Manager - Enterprise Mobility Sales Operations

Manhattan designs, builds and delivers market-leading supply chain technology solutions for leading companies around the world. We help drive the commerce revolution with unmatched insight and unrivaled technology, connecting front-end revenue and relationships with back-end execution and efficiency—optimized on a common technology platform. This platform-based approach is enabling leading companies across the globe by getting closer to customers and achieving real-world results.

Required Skills and Experience

• Qualified Graduate ( Finance ) or MBA with around 10 years experience managing sales operations, order management, sales administration, purchasing support, hardware distribution, or a related function.
• 3+ years demonstrated experience leading, coaching, or managing a team in a deadline-driven environment.
• Strong understanding of quote-to-order, order-to-cash, purchasing, fulfillment, billing, and exception-management processes.
• Strong attention to detail and a demonstrated commitment to data accuracy, process compliance, and operational control.
• Detail oriented with exposure in accounting knowledge is a plus
• Ability to prioritize competing demands, manage escalations, and make sound decisions under time pressure.
• Strong written and verbal communication skills with the ability to work effectively across Sales, Purchasing, Finance, Accounts Receivable, vendors, and international teams across geos. .
• Strong problem-solving, follow-up, organization, analytical, and escalation skills.
• Working knowledge of quoting, order-entry, CRM, financial, or enterprise-resource-planning systems; experience with Salesforce and Workday.
• Ability to interpret pricing, product, customer, shipping, documentation, and financial requirements.
• Proficiency with Microsoft Office and document-management tools such as SharePoint.
• Ability to learn and explain hardware products, manufacturer ordering processes, partner discount structures, and special-pricing programs

Good to Have Experience

• Experience in enterprise mobility, hardware distribution, or channel sales.
• Familiarity with QuoteValet, Greenwing templates or Co-Works.
• Experience coordinating with manufacturers, distributors, or resellers across geos
• Exposure to accounting or billing close, international shipping/customs, or process improvement and automation.

Success in This Role

Success means the Enterprise Mobility sales-operations function consistently processes orders accurately, efficiently, and on time; maintains complete and compliant documentation; releases vendor purchase orders without avoidable delays; resolves exceptions proactively; supports accurate billing and close activities; and provides Sales Representatives and internal partners with dependable, scalable operational support.