Job Purpose
- Drive payment partnerships across international markets for Air India & Air India Express
- Deliver revenue and PAX targets via payment-led e-commerce initiatives
- Build best-in-class payment offer capabilities (BRD, partner onboarding, UAT, execution)
- Track market innovations in payments/offers and align strategy
Key Accountabilities
1. Financial Partnerships
- Drive payment-led offers (discounts, cashback, rewards) to improve attach rates
- Execute co-branded campaigns with financial partners
- Ensure seamless customer experience for payment-related queries
2. Non-Financial Partnerships
- Identify and onboard partners to drive e-commerce adoption & monetization
- Build and manage long-term partner relationships
3. Partnership Execution & Growth
- Identify, evaluate, and onboard strategic partners
- Execute joint campaigns, promotions, and offers to drive acquisition
4. Market & Strategy
- Conduct market benchmarking to track trends and competition
- Collaborate with Marketing to drive high-impact campaigns
5. Cross-Functional Collaboration
- Partner with Marketing, Sales, D&T, Finance & Legal to align initiatives
- Support UAT, product enhancements, and tech integrations
- Manage partner agreements, cost analysis, and reconciliation
6. Governance & Operations
- Maintain documentation, tracking, and reporting of partnerships
- Take up ad-hoc strategic projects as aligned with business priorities
Skills & Capabilities
- Strong business development & partnership management
- Good understanding of digital marketing & e-commerce platforms
- Analytical mindset with data-driven decision making
- Strong stakeholder management & communication skills
- Negotiation, problem solving, and strategic thinking
- High customer centricity and execution focus
Key Interfaces
Internal
- Marketing → Campaign alignment & performance
- D&T → Payments tech, integrations, product enhancements
- Revenue Management → Customer value proposition
- Finance & Legal → Agreements, cost analysis, governance
External
- Banking & payment partners → India + international markets
- Strategic partners → Brand collaborations & monetization
Education & Experience
- Education: MBA/PGDM/PG (Finance / Marketing preferred)
- Experience: Minimum: 12+ years in partnerships / sales / business development (payments focus)
- Preferred: Exposure to international markets (UK, US, Singapore)
