Manager - Digital Solutions

ABOUT BIAL:

Bangalore International Airport Limited (BIAL) operates Kempegowda International Airport, Bengaluru (BLR)India's first Greenfield airport under a Public-Private Partnership. We are known for innovation, sustainability, and operational excellence. Our people-first culture is built on trust, respect, and collaboration, earning us the Great Place to Work certification.

BLR is one of Asia's busiest airports, handling 42 million passengers in FY 202425, and is a key logistics hub. Terminal 2 is India's only airport terminal with a 5-Star Skytrax rating, reflecting our world-class, passenger-centric service. We focus on outcomes, not just outputs, and strive for excellence every day.

If you're driven by bold ideas and want to make a real impact, BIAL is the place to be.

JOB PURPOSE:

The Technical Manager is responsible for managing the end-to-end implementation, maintenance, and execution of projects carried out by BIAL and partner teams. This role includes leading the successful delivery of digital and IT projects, ensuring alignment with organizational goals. Key responsibilities involve preparing RFP requirements, developing reference and target architectures, validating designs, and ensuring that all implementations adhere to best practices and security standards. The Technical Manager will collaborate closely with internal business stakeholders and external agencies to ensure alignment with business objectives, monitor project progress, and effectively communicate updates to the leadership team.

PRINCIPAL ACCOUNTABILITIES:

Major Activities

• End-to-End Project Management

- Manage and oversee the complete lifecycle of IT projects, including planning, design, execution, and maintenance.

-Developing and maintaining project plans, schedules, budgets, and resource allocation

- Ensure projects are delivered on time, within budget, and meet technical and business requirements.

- Provide regular updates to the leadership team on project status, issues, and risk mitigation plan

• RFP Preparation and support procurement

- Develop comprehensive RFP requirements

- Evaluate vendor technical proposals.

- Contribute to agreements and contracts.

• Architecture Development and Validation

- Should be able to prepare target architecture or validate architecture proposed by the implementation team.

-Collaborate with technical teams to review and validate solution architecture.

Application Development & Delivery

- Oversee the development and delivery of digital projects.

-Ensure applications meet user experience, performance, and quality standards.

-Monitor and refine solutions to drive continuous improvement and scalability.

- Manage relationships with external vendors executing AI and digital initiatives.

• Quality Assurance & Performance Monitoring:

- Monitor and evaluate the quality of solutions delivered by vendors to ensure they meet the specified requirements.

-Conduct regular performance reviews, analyzing results and implementing improvements or adjustments as necessary.

• Monitoring IT Infrastructure & Support

-Oversee the infrastructure that supports applications, including cloud, on-premises systems, and storage.

- Ensure the smooth functioning of IT support services for AI and digital platforms.

• Ensure BIAL standards, best Practices & Security Standards Compliance

-Ensure all project implementations adhere to best practices, security, privacy and regulatory standards

- Work closely with security teams to ensure data protection, compliance Security controls and monitoring

- Implement and monitor risk management protocols throughout the project lifecycle.

• Collaboration with Internal and External Stakeholders

- Collaborate with business stakeholders to define technical requirements and ensure alignment with business needs.

- Maintain regular communication with internal and external stakeholders to ensure alignment with project goals.

DIMENSIONS:

Financial (Eg: Budgets, project costs, capex etc.,)

• Renewal of AMCs and Licenses
• CAPEX & OPEX Budgeting
• Planning and Project Execution

Non-Financial (Eg: No. of direct/ indirect reports, headcount in projects, no. of clients handled etc.,)

• NA

JOB SPECIFICATION:

5.1. Education qualification and certifications

• M.C.A. / B.E. / B. Tech Degree in IT with relevant experience.

5.2. Years of Experience

• 10+ years of total experience
• Experience in software development, cloud platforms, DevOps, and IT infrastructure.
• Experience with proof-of-concept development, implementation, and agile methodologies
• Experience in managing third-party vendors, technology partners, and internal teams to ensure successful technology solution delivery.

5.3. Computer skills

• Programming & Scripting: experience in any current leading programming language and scripting
• Cloud Platforms & Data Tools: Experience with AWS, Azure,
• Working knowledge of web technologies and enterprise application architectures
• Good understanding of emerging Technologies: Example: AI technologies, IoT, AR/VR , Quantum Computing
• Experience with databases, APIs, and system integrations
• Good understanding of IT infrastructure, including servers, networking, cloud platforms, and infrastructure security
• Cybersecurity: Knowledge in Application security, Data security, Infrastructure & Network Security, Identity & Access Management,

5.4. Knowledge and work skills

Strong understanding of AI technologies (machine learning, NLP, computer vision, etc.) and digital transformation.

• Project management experience, with proficiency in Agile, Scrum, or traditional project management methodologies.
• Technical Writing: Preparing RFPs, Documentation, White Papers
• Strong problem-solving and troubleshooting skills.
• .Exposure to data governance and regulatory frameworks.
• Maintenance & Support: Experience in system maintenance, troubleshooting, and providing ongoing support
• Innovation & Research: Continuous learning and adoption of new technologies

EQUAL OPPORTUNITY EMPLOYER POLICY:

At BIAL, we are committed to creating sustainable economic opportunities for all. Agility, Care, Excellence, Collaboration, Integrity and Accountability being our core values, we are an equal opportunity employer for all qualified talent regardless of age, color, disability, origin, religious beliefs, gender, gender expression or identity, marital status, sexual orientation, pregnancy or any other legally protected class. We shall provide all reasonable accommodations to ensure that you are able to perform your work with ease. Above all, we truly believe in creating and nurturing a work environment where all feel safe and can be themselves.