Manager, Digital Business Analyst

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Manager, Digital Business Analyst

Locations: Singapore | Hybrid

Get To Know Us:

SS&C GlobeOp is a leading provider of cloud-based fund services, technology and mobility-enabled infrastructure for hedge funds, fund of funds, private equity, and managed accounts

With a base of fund strategies that include fixed income, volatility and active trading, we offer:

• Middle office, accounting and management products
• Tax services for hedge funds, fund of funds and private equity funds
• Derivatives processing, valuations agent, syndicated bank loans processing
• Regulatory and analytics services
• Managed services IT/data center and business process outsourcing
• All available on a stand-alone basis to institutional clients
  
  

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 2 minutes walk from Raffles Place MRT
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave and Well-Stocked Pantry
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Education: Paid further education opportunities for employees who are eligible
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible
  
  

What You Will Get To Do:

Roles and Responsibilities:

• Business Analyst to GlobeOp Fund Accounting Business
• Understand and map operational business processes across teams to identify inefficiencies and opportunities for improvement.
• Translate business requirements into technology-enabled solutions using internal systems, automation tools, and scripting.
• Design and implement automation solutions (e.g., Excel VBA, scripts, workflow tools) to reduce manual processes and improve operational efficiency using generative AI.
• Collaborate with operational teams to understand current workflows and propose practical system or tool enhancements.
• Support the implementation and adoption of internal systems and technology tools across teams.
• Support process improvement initiatives as the key coordinator.
• Act as a bridge between business users and technical teams to ensure solutions align with operational needs.
• Conduct testing, validation, and documentation of automation solutions prior to deployment.
• Monitor implemented solutions and continuously identify further opportunities for optimization and process improvement.
• Participate in internal projects involving system enhancements, workflow redesign, or technology adoption.
  
  

What You Will Bring:

• Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or related field.
• 5–7 years of experience in operations, business process improvement, business analysis, or techno-functional roles.
• Strong ability to analyze business workflows and translate them into system or automation solutions.
• Working knowledge of Excel automation (VBA), scripting, or basic programming required.
• Familiarity with LLM and generative AI usage for development work, process improvement and productivity.
• Experience using or implementing automation tools, workflow tools, or data processing technologies is preferred.
• Strong analytical and problem-solving skills with the ability to identify root causes and implement scalable solutions.
• Ability to quickly learn and navigate internal systems and technology platforms.
• Strong stakeholder management and collaboration skills across operational and technical teams.
• Good project management and organizational skills with the ability to manage multiple initiatives.
• Self-starter with a continuous improvement and automation mindset.
  
  

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.