Understand Zoetis digital strategy, eCommerce goals, operational process improvements, and technology needs.
Collaborate on eCommerce Strategy and Implementation
Work with ZTD peers and business counterparts for driving and managing e-commerce technical strategy and implementation for Zoetis.
Provide Industry Insights to Leadership
Provide information to IT and Business leadership regarding best practices, industry trends and business opportunities, as well as feedback on the overall performance of processes and tools.
Project Life Cycle Planning
Key contributor for high-level planning of project life cycles and activities.
Collaborate on Project Requests and Estimates
Collaborate with team to review and analyze project and enhancement requests to determine complexity, potential impacts of the changes, and provide resource/cost estimates.
Understand Business Controls and Impact
Understand key business controls and impacts of changes caused by functionality, technology changes, and changing business needs.
Ensure Governance Adherence
Ensure adherence to global development governance model.
Continuous System Monitoring and Improvement
Ensure adherence for continuous monitoring and improvement of system performance.
Maintain Organizational Quality Indicators
Enhance and maintain organizational quality indicators and ensure best practices are not violated.
Training and Knowledge Transfer
Train and transfer knowledge to other team members, users, and stakeholders as required.
Engage with Compliance and Audit Teams
Engage with the compliance, audit, business, and ZTD teams on SOX and audit requirements.
Supervise and Manage Direct Reports
Supervise direct reports.
Team Member Development
Responsible for orientation, on-going training, and development by providing career coaching and counseling to ensure team members are prepared for advanced opportunities.
Assist in Goal Setting and Development Plans
Assist direct reports in creating specific objectives and development plans ensuring the ability to measure success and development in a timely manner.
Provide Performance Feedback
Provide performance feedback and written reviews on a periodic basis.
QUALIFICATIONS
Education:
Bachelor's degree in computer science, information systems, or any other technology-related field.
Experience:
8+ years of experience in delivering complex web projects, preferably based on SAP Commerce Cloud (Hybris) platform.
Experience with 2-3 full end-to-end eCommerce implementations, preferably on SAP Commerce Cloud (Hybris) with integration needs with SAP ERP.
Experience managing and delivering key components of large eCommerce projects or similar projects.
Preferred experience with SAP Commerce (Hybris) B2B and B2C modules or similar platforms.
Good understanding of eCommerce-related technologies.
Knowledge of CDNs such as Akamai.
Knowledge of incremental changes with the last few SAP commerce platform upgrades.
Working knowledge of the tracking and reporting processes required to keep business and project teams up to date.
Demonstrated ability to work independently across organizational regional and global boundaries, multitask, and manage multiple projects in a cross-divisional and cross-functional environment.
Adept at understanding customer challenges, navigating from problem to resolution, and communicating process and resolution effectively both verbally and in writing.
Demonstrated ability to lead teams and interact comfortably with all levels of management and staff.
Managing internal colleagues, service providers, and vendors for development and integration related activities on delivery as well as operational needs.
Strong understanding of Agile and Scrum methodologies.
Skills:
Excellent written, oral, and presentation skills, Fluency in English (written and spoken) is a must.
Customer focus.
Strategic thinking and analytical skills.
Timely decision making and problem-solving skills.
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint, Project Plan).
