Manager-Design Review (Technical Center)

Leadership & Operations

• Develop and execute Technical centre's strategic vision for the Design Review team.
• Drive achievement of annual budgets and resource utilization metrics for Design Review team set out by the IND product lines.
• Ensure compliance with ISO 17025 (testing / calibration), ISO 17020 (inspection), and ISO 17065 (certification) standards where applicable.
• Establish performance metrics, KPI's and continuous improvement programs, oversee capacity planning and resource utilization.

Technical Service Delivery for Design Review (DR) team

• Ensure daily management of the Design Review team activities to deliver services in accordance with the defined Contractual scope in a timely & efficient manner.
• Support with Technical Centre related activities as and when required by the Management/ Manager.
• Lead and drive Strategic Growth initiatives for the Design Review team through close engagement with Large Clients, Key Accounts, Market Leaders and M&S Team.
• Coordinate with other internal stakeholders in HQ & Zones to support all Pre-Order & Post- Order activities for DR scope.
• Lead the development & delivery of SOPs, workflows aligned with market needs, international standards and client requirements.
• Implement quality management systems and technical procedures
• Perform design review related work when needed to meet client deadlines and emergencies.
• Recruit, onboard, mentor, coach technical & administrative staff.
• Establish competency frameworks and training programs for DR Team related activities.
• Foster a culture of technical excellence, learning, knowledge sharing and compliance within DR Team.
• Comply to the administrative duties assigned by the Manager and as per BV HR policies.

Client & Stakeholder Management

• Support Business development for DR scope through customer engagements
• Build & nurture relationships with internal / external clients.
• Lead efforts to support winning large / strategic deals, key accounts growth, business development and tender proposals
• Address technical queries and resolve service issues
• Represent Design Review/ Technical Centre at industry forums and conferences
• Actively gather client feedback and drive service improvements

Compliance & Accreditation for TC

• Maintain & expand accreditations where applicable in coordination with PLs
• Prepare for and coordinate accreditation audits
• Ensure adherence to regulatory requirements across all sectors
• Implement corrective actions and manage non-conformities
• Stay current with evolving standards and regulatory changes that impact DR team operations

Innovation & Technical Excellence

• Identify opportunities for development of new products to DR portfolio in coordination with management.
• Lead technical research and capability development
• Benchmark against industry best practices
• Mentor technical staff on complex technical challenges
• Stay well informed on industry changes & trends, competitor analysis & participate in external events directly involved with our prime markets.
• Lead Specific Projects as and when required by SOA Management

Professional Qualification

• Bachelor's degree in engineering, preferably Mechanical/ Industrial/ O&G/ Metallurgy disciplines; master's degree preferred.

Experience

• 15+ yrs of experience in the technical services domain relevant to TIC business segments in Oil and Gas, Power, Process industry, Infrastructure /Construction.
• Hands-on working experience in the design of static equipment and/or piping & machinery systems for O&G, Process and Industrial projects is highly desired.

Technical Competencies

• Demonstrated track record in leading and managing a design review team of 5+ engineers for a duration of 5 years + as a minimum.
• Strong technical understanding of international standards & codes (ASME/ IBR/ EN/ API/ IS/ IEC) industry standards & best practices relevant to BV's DR portfolio.
• Strong communication skills with ability to interact effectively from base operators to senior management.

Leadership Behaviors

1. Aniticipate the Future –

• Challenges the status quo- Excellent problem-solving ability, risk management
• Seek new opportunities - Business development mindset
• Dare to innovate – Strategic thinking and decision making

1. Build Engaged teams –
2. Drive collaboration –

• Stakeholder Management: Ability to manage diverse internal and external stakeholders
• Motivate and empower the team

1. Lead by example –

• Compliance Mindset: Detail-oriented, process-driven, quality-focused
• Strong communication skills with ability to interact effectively from base operators to CXO level.
• Excellent written and verbal communication; presentation skills

1. Deliver with purpose –
2. Eliminate barriers

• Adaptability: Comfortable in fast-paced, evolving regulatory environment