Manager - Design Review

Long Description 1

1. Purpose of Position

• Builds and leads a knowledge hub of multi-disciplinary technical experts delivering a gamut of technical services in the Design Review (DR) team across market segments and BV product lines.
• Responsible for all operations of the Design Review team including Business development support, commercial & operational excellence, skill development, product & services innovation, to help secure market leadership for BV TC portfolio.

2. Key Responsibilities

1. Leadership & Operations

Develop and execute Technical centre's strategic vision for the Design Review team.

• Drive achievement of annual budgets and resource utilization metrics for Design Review team set out by the IND product lines.
• Ensure compliance with ISO 17025 (testing / calibration), ISO 17020 (inspection), and ISO 17065 (certification) standards where applicable.
• Establish performance metrics, KPI's and continuous improvement programs, oversee capacity planning and resource utilization.

Long Description 2

1. Client & Stakeholder Management

• Support Business development for DR scope through customer engagements
• Build & nurture relationships with internal / external clients.
• Lead efforts to support winning large / strategic deals, key accounts growth, business development and tender proposals
• Address technical queries and resolve service issues
• Represent Design Review/ Technical Centre at industry forums and conferences
• Actively gather client feedback and drive service improvements

1. Compliance & Accreditation for TC

Maintain & expand accreditations where applicable in coordination with PLs

• Prepare for and coordinate accreditation audits
• Ensure adherence to regulatory requirements across all sectors
• Implement corrective actions and manage non-conformities
• Stay current with evolving standards and regulatory changes that impact DR team operations

Long Description 3

1. Innovation & Technical Excellence

Identify opportunities for development of new products to DR portfolio in coordination with management.

• Lead technical research and capability development
• Benchmark against industry best practices
• Mentor technical staff on complex technical challenges
• Stay well informed on industry changes & trends, competitor analysis & participate in external events directly involved with our prime markets.
• Lead Specific Projects as and when required by SOA Management

3. Criteria for Performance Evaluation (KPIs)

• Sales - Design review Opportunity Pipeline, Sales Conversion & Hit Ratio
• Revenue: Design Review Organic growth & profitability targets as per Business Plan
• Quality: NC rates, client satisfaction scores, accreditation audit results
• Operational Efficiency: SLAs achievement rates, resource utilization.
• Team: Staff retention, training completion rates, competency assessments
• Innovation: New service launches, capability expansion, market share growth
• Compliance: Accreditation maintenance, zero critical NCs, regulatory adherence

Long Description 4

4. Professional Qualification

• Bachelor's degree in engineering, preferably Mechanical/ Industrial/ O&G/ Metallurgy disciplines master's degree preferred.

5. Experience

• 15+ yrs of experience in the technical services domain relevant to TIC business segments in Oil and Gas, Power, Process industry, Infrastructure /Construction.
• Hands-on working experience in the design of static equipment and/or piping & machinery systems for O&G, Process and Industrial projects is highly desired.

6.Technical Competencies

• Demonstrated track record in leading and managing a design review team of 5+ engineers for a duration of 5 years + as a minimum.
• Strong technical understanding of international standards & codes (ASME/ IBR/ EN/ API/ IS/ IEC) industry standards & best practices relevant to BV's DR portfolio.
• Strong communication skills with ability to interact effectively from base operators to senior management.