India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.
Position Title
Manager - Deployment, Service and Replenishment
Function/Group
Logistics
Location
Mumbai
Shift Timing
3.30 pm to 12.30 am
Role Reports to
Sr Manager - Deployment, Replenishment and Service
Remote/Hybrid/in-Office
Hybrid: Currently 2 days in a week but need to adhere if it changes in future. Over and above days defined in hybrid, need to be in office for additional days as per business requirements.
About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in
We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
Job Overview
Function: GIC Supply Chain End-to-End Operations
The GIC Supply Chain team manages planning, sourcing, manufacturing, logistics, and analytics to deliver an efficient, responsive, and cost-effective supply chain aligned with organizational and market needs.
Purpose of the Role
The role supports General Mills US operations virtually, managing multiple plants, warehouses, and business teams. It combines
people leadership, service management, replenishment, and network planning responsibilities. The role drives collaboration across Distribution, Supply, Demand Planning, and System Governance teams to improve
case-fill performance while balancing cost and operational constraints.
Key Accountabilities
Strategic Responsibilities
- Ensure effective distribution planning for assigned Operating Units (OUs) to exceed KPIs (e.g., case-fill) while optimizing transportation and inventory costs.
- Own tactical deployment decisions and deployment governance for assigned OUs.
- Act as Regional Replenishment Lead supporting US Replenishment Managers on short-term network strategies.
- Support deployers and network SPOCs in resolving transportation, warehouse, plant, and network constraints.
Operational Responsibilities
- Build expertise in planning systems (SAP R/3, OMP, Inventory Analyst, Terra DS, ERP tools).
- Communicate key performance metrics, service risks, inventory targets, and constraints to stakeholders.
- Collaborate with Demand Planning, Supply, Scheduling, Customer Service, Warehousing, Transportation, and Plants to improve service and flow.
- Ensure adherence to standard processes and documentation.
- Drive Continuous Improvement (CI) initiatives and Run, Improve, Transform methodologies.
- Sustain effective utilization of Distribution Planning systems and dashboards.
- Participate in staff meetings, trainings, and knowledge-sharing forums.
Projects
- Lead and contribute to cross-functional and function-level initiatives.
- Drive efficiency and cost-savings projects.
- Participate in annual goal and objective setting.
Continuous Improvement
- Build scalable, repeatable solutions through automation, standardization, and Lean practices.
- Lead cost-saving and ideation initiatives aligned with organizational goals.
- Conduct external benchmarking and implement best practices.
- Develop sustainable tools and capability-building solutions.
Professional Development
- Participate in L&D-led soft skills training.
- Leverage Future Skills and Supply Chain University platforms to enhance emerging supply chain capabilities.
People Responsibilities
- Lead, coach, train, and develop a team of distribution planners.
- Manage hiring, retention, performance management, IDPs, and annual reviews.
- Set fiscal-year goals and ensure uninterrupted business execution.
Organizational Effectiveness
- Identify collaboration opportunities across teams.
- Share best practices with SMEs.
- Support transition and development of new distribution planning capabilities.
Minimum Qualifications
- Full-time graduation from an accredited university (mandatory).
- Experience: Bachelor's (8+ years) or MBA (6+ years).
- Strong knowledge of distribution planning, logistics operations, and inventory management.
- Hands-on experience with SAP/OMP/o9 and reporting tools (Inventory Analyst, Tableau).
- Advanced Excel and analytical skills (pivots, macros, solver, queries, statistics).
- Strong project management, CI mindset, strategic and tactical decision-making skills.
- Data visualization, storytelling, and stakeholder influencing skills.
- Ability to translate data into actionable insights.
- Strong communication, presentation, coaching, mentoring, and time management skills.
- Proven ability to work in ambiguity, multitask, meet tight deadlines, and adapt to change.
Preferred Qualifications
- Master's degree.
- 67 years of relevant experience.
- Major in Supply Chain.
- Certifications: APICS-CSCP, PMP, Six Sigma.
Company Overview
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.
