Manager - Data Analytics
Job Description
- Any Graduate/ Post-Graduate who holds experience into data analytics domain.
- 6+ years of experience in data analysis, preferably within a BPM, or voice process environment.
- Proven experience in analyzing operational metrics.
- Proficiency in data analytics tools and platforms such as SQL, Excel.
- Experience with scientific analytics tools like Python, R, or SAS for statistical analysis and model development.
- Competent with data visualization tools such as Tableau or Power BI.
- Knowledge of statistical techniques, including regression analysis, hypothesis testing, clustering, and machine learning.
- Strong analytical thinking and problem-solving skills.
- Excellent organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
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