Manager – Customer Master Data & Sales Enablement
About Medline India
At Medline India, we're on a mission to make healthcare run better. Since 2010, our Pune-based team has grown to 1,500+ professionals in technology, finance, and business support, partnering with Medline Industries LP in Chicago, USA. We're proud to be certified as a Great Place to Work® (India) for June 2025 – June 2026, and we foster a culture where people are empowered to learn, contribute, and grow.
About Medline Industries, LP
Medline Industries LP is a global healthcare leader with $21B+ in annual sales, operations in 125+ countries, and a workforce of 36,000+. As the largest privately held manufacturer and distributor of medical supplies in the US, Medline offers unmatched opportunities to make an impact in healthcare. Recognized by Forbes and the Chicago Tribune as a top employer, Medline is a place where careers thrive.
Job Description
We are looking for a
manager – Customer Master Data & Sales Enablement to lead a high-performing team that ensures data accuracy, governance, and sales enablement reporting. This is a US facing role with opportunities to collaborate with multiple stakeholders, drive process improvements, and contribute directly to Medline's mission of improving healthcare outcomes.
Key Responsibilities
- Lead and mentor the Customer Master Data team, ensuring high-quality delivery.
- Act as the go-to expert for customer master data queries and escalations.
- Oversee preparation of key reports (sales orders, billing, account tagging, heat maps) for the Sales Enablement group
- Ensure compliance with governance standards and drive improvements in data quality.
- Collaborate with global stakeholders to align data definitions and standards.
- Identify opportunities to streamline workflows and automate processes.
- Support CRM/ERP transformation projects and data governance initiatives.
- Guide team development through training, feedback, and performance reviews.
Must Have Qualifications
- 8-10 years of experience in Master Data Management, Sales Operations, or Data Governance.
- Strong expertise in SAP Customer Master Data or similar ERP systems.
- Advanced Excel skills
- Bachelor's /master's degree preferred.
- 3+ years of team leadership/management experience.
- Strong analytical skills and ability to interpret large datasets.
- Excellent communication and stakeholder management skills.
- Ability to thrive in a fast-paced environment and manage multiple priorities
Good to Have
- Familiarity with SAP data structures or ERP systems.
- Experience in master data governance and change management.
- Exposure to global or cross-functional environments.
- Knowledge of sales operations.
Working Hours
- Daylight Saving: 10:30 am – 7:30 pm IST
- Non-Daylight Saving: 11:30 am – 8:30 pm IST
