Develop and implement credit policies, evaluate customer creditworthiness, set and monitor credit limits, and conduct periodic credit reviews to minimize financial risk.
Oversee end-to-end AR processes including invoicing, payment application, account reconciliation, and ensure timely and accurate billing in accordance with contract terms.
Design and execute effective collection strategies, manage aging analysis, prioritize collection efforts, and handle escalated matters to optimize cash flow and minimize overdue accounts.
Prepare monthly AR reports, analyze DSO trends, forecast cash collections, maintain doubtful debt provisions, and present performance insights to senior management.
Manage invoice disputes by coordinating with sales, operations, and legal teams to resolve issues promptly while maintaining positive customer relationships.
Monitor credit exposure across the customer portfolio, assess financial risk using credit agency reports and financial analysis, and recommend appropriate risk mitigation actions.
Identify opportunities to streamline AR processes, implement automation initiatives, enhance system capabilities, and ensure compliance with accounting standards and internal controls.
Partner with Operations, Legal, and Treasury teams to balance business growth with credit risk, support new client onboarding, and resolve complex account issues.
Drive collection efficiency through structured follow-up processes.