Lead improvement initiatives by enlisting and influencing cross-functional teams that deliver tangible business results through the application of Lean and Six Sigma principles, methodologies and tools
Continuously improve existing process and help teams design new processes that are robust, effective, and efficient
Identify key deliverables, conduct end-to-end assessment, and build solutions and processes that allow stakeholders drive improvements and enhance efficiencies
Collaborate and engage cross functional members at all levels of the organization and execute initiatives that will drive quantifiable savings
Energize teams and stakeholders, collect data, conduct diagnostic analysis, identify opportunities that positively impact quality, cost, delivery excellence, and customer satisfaction, and present action plan to management
Create a culture focused on Continuous Improvement, challenging status-quo, thinking outside-the-box, and coach, mentor Lean concepts
Train and develop the Continuous Improvement capabilities of leaders at all levels of the organization using the See-Do-Teach approach
Achieve Cost Reduction Targets with regular updates to Senior Management
Promote and support Continuous Improvement best practices sharing and consistency across MassMutual India
Responsible for assisting with the development, facilitation, and execution of complex initiatives.
Support, facilitate and/or sustain deployment of standard work and foundational Lean elements, Continuous Improvement initiatives, root cause problem solving, skill building within business area
Provide effective leadership and advice to other team members and business area management regarding emerging trends and related risks.
Overseeing BOT contingency measures and designing proactive solutions to ensure continuity in the event of a BOT outage
Development of Cost Benefit Analysis (CBA) as assigned
Bachelor's degree
US Insurance background Preferred
Experience with Lean transformation and knowledge of Toyota Production System concepts
Six Sigma Black Belt certified preferred
At least 14 years of experience with process analysis (qualitative and quantitative)
Exhibit leadership competencies
Strong problem solving, quantitative and analytical abilities
Exceptional communication skills, both written and verbal, and presentation skills
Ability to facilitate and drive business use case discussions for small-medium scale projects
Take ownership of problems and stay on top of them until resolved
Ability to effectively influence both executive and front-line leaders
Excels at fostering relationships with ETX, Home Office and MMI Operations stakeholders
Strong Proficiency in MS Office including Presentation skills
Open to Night Shifts (US Time zone / minimum 5 to 6 hours of overlap)
