Manager, Competitive Intelligence

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Competitive Intelligence team is looking for a technical, innovative, and execution-oriented product leader to drive the strategic build of AI Agents & assist in deploying internal AI technology to drive Salesforce competitive performance across the Go-To-Market and Product organizations. This individual will contribute significantly to the creation and adoption of next-gen tools which will augment how competitive support is delivered, competitive insights are captured, and competitive strategy is built across our diverse product portfolio.

In this position, you will serve as a bridge between the Competitive Intelligence team, the AI Product organization, and Engineering teams, owning the AI product roadmap strategy, managing user acceptance testing (UAT) for new AI launches, and steering our strategy for interoperability across Salesforce's growing agent ecosystem. The role requires a leader with a collaborative mindset and technical understanding of Salesforce's Agentforce and Data Cloud technology.

This role is ideal for someone that can combine strategic thinking with technical fluency. The ideal candidate will be able to build on the definition of what the Competitive Intelligence team does, and deliver the strategy for how to incorporate AI tools to deliver measurable impact to the business. The ideal candidate has experience working with a variety of product management and engineering roles, and excells in environments requiring collaboration.

Responsibilities

• Develop and own the product roadmap for Competitive Intelligence AI initiatives in partnership with internal stakeholders and the AI product team.

• Translate strategic priorities into AI capabilities that deliver measurable impact for the Competitive Intelligence team.

• Identify new use cases, data sources, and integrations that extend the AI tool functionality and business value to augment the Competitive team, GTM and product organizations.

• Lead user acceptance testing (UAT) for AI-related launches, coordinating across cross-functional teams (Strategy, Product, Engineering, IT).

• Drive the roadmap for interoperability between the various AI tools the Competitive Intelligence team uses

• Partner with internal product owners to define shared data workflow requirements that enable seamless cross-agent collaboration.

• Represent Competitive Intelligence in internal AI councils and cross-agent working groups.

Required Skills & Experience

• 8+ years in enterprise SaaS or cloud platforms, ideally in product management roles.

• Strong understanding of AI tools, LLMs, and agent-based architectures (technical curiosity and comfort with AI-driven workflows are key). Experience working with Agentforce and Slack AI preferred.

• Salesforce Agentblazer Champion status required. Innovator or Legend status preferred.

• Salesforce Administrator Certification required. Additional certifications preferred.

• Experience defining product requirements, managing UAT cycles, and coordinating across technical and business stakeholders.

• Team player that is curious, proactive, and passionate about shaping how Salesforce will pioneer the usage of AI as an organization to drive competitive performance.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and, and our AI agents accelerate your impact so you can. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.