Manager, Cloud & Collaboration Engineering

Job Title:

Manager, Cloud & Collaboration Engineering

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as World's Best Workplaces, Best Companies for Career Growth, and Best Company Culture, year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for a proactive and experienced DevOps Manager who can drive DevOps strategy, lead technical implementation, and take full ownership of platform initiatives on Azure cloud. The ideal candidate will possess strong Azure DevOps expertise along with leadership skills to manage cross-team efforts, track and report progress, and engage effectively with key stakeholders.

This role blends hands-on technical capability with program ownership, cross-team coordination, and stakeholder communication.

Key Responsibilities

Initiative Ownership & Leadership

.Take full ownership of DevOps-related initiatives from ideation to delivery.

.Drive high-impact platform and process improvements across engineering teams.

.Identify blockers, mitigate risks, and ensure delivery aligns with business goals.

Team Enablement & Operational Support

.Help teams plan, organize, and track their work using Azure Boards or similar tools.

.Provide guidance and structure around sprint planning, prioritization, and backlog grooming.

.Set up effective reporting and dashboards to track initiatives and KPIs.

Cross-Team Collaboration & Communication

.Act as a liaison between development, infrastructure, QA, and security teams.

.Clearly communicate roadmap, progress, and delivery timelines to stakeholders.

.Set expectations and provide regular updates to leadership and cross-functional partners.

Technical Strategy

.Architect and implement scalable CI/CD pipelines using Azure DevOps, YAML, and GitOps.

.Champion infrastructure-as-code (IaC) using Bicep, Terraform, or ARM templates.

.Define and implement security, compliance, and automation best practices.

.Manage toolchain integrations (e.g., SonarQube, GitHub, Nexus, Docker, Azure Monitor).

Required Skills and Experience

.8+ years in DevOps, Cloud Engineering, and Infrastructure Automation.

.Strong hands-on capability and strong familiarity with navigating and managing infrastructure and network directly through the Azure Portal.

.Hands-on experience with Azure DevOps, CI/CD pipelines (YAML), and Git workflows.

.Proven experience with Azure services, including when to use App Services (Web/API apps) vs. Azure Functions (HTTP, timer, queue triggers). Should understand Function types, VNet basics for secure service communication, and the use of Key Vault for managing secrets. Must be familiar with identity and access management across components using Azure AD, Managed Identities, and RBAC.

.Deep knowledge of infrastructure-as-code tools like Bicep, Terraform, or ARM.

.Familiarity with monitoring/logging tools like Azure Monitor, Grafana etc.

.Experience in managing and mentoring engineering teams and running DevOps programs.

Soft Skills & Leadership Traits

.Ownership mindset: Ability to drive initiatives end-to-end without hand-holding.

.Leadership presence: Trusted partner for technical teams and business stakeholders alike.

.Excellent communication skills: Able to present plans, risks, and metrics clearly.

.Organizational ability: Skilled in prioritizing work, reporting progress, and aligning teams.

Preferred Qualifications

.Experience leading hybrid teams.

.Exposure to Agile/Scrum practices and backlog management tooling like Azure Boards

.Microsoft Certified: Azure DevOps Engineer Expert or Azure Solutions Architect.

Location:

India Hyderabad, Telangana

Language Requirements:

Time Type:

Full time

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