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Tata Communications

Manager -Captive Operations

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  • Posted 12 days ago
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Job Description

Position Summary:

We are seeking an experienced and dynamic Project Manager to lead the day-to-day operations of our Security Operations Center. The ideal candidate will be responsible for managing a team of analysts, ensuring continuous monitoring, timely response to security incidents, and overall improvement of security posture through proactive threat detection and mitigation.

Roles and Responsibilities

  • Provide the first line supervision to GoR and to Lead and manage the Security Operations Center.
  • Develop and administer SOC 2 type II processes and review their application to ensure that SOC's controls, policies, and procedures are operating effectively
  • Lead and manage the SOC team including L1, L2, and L3 analysts.
  • Oversee real-time monitoring, detection, triage, and response to security threats.
  • Drive the development and implementation of incident response plans, playbooks, and workflows.
  • Ensure timely closure of alerts and incidents and review escalated cases for resolution quality.
  • Coordinate with threat intelligence, vulnerability management, and other security functions for improved visibility.
  • Maintain compliance with internal policies, industry regulations, and audit requirements.
  • Conduct regular training, drills, and capability building exercises for the SOC team.
  • Produce and present daily/weekly/monthly reports to senior management on SOC metrics, KPIs, and incident trends.
  • Optimize the use of SIEM, SOAR, EDR, UEBA, TIP, and other tools.
  • Act as a primary point of contact during major cyber incidents and coordinate with IT, legal, and business teams.
  • Continuously evaluate and enhance detection and response capabilities.

  • Primarily responsible for overall security event monitoring, management and response
  • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring
  • Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives
  • Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs.
  • Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center
  • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring
  • Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt.
  • Co-ordination with stakeholders, build and maintain positive working relationships with them
  • Produce and review aggregated performance metrics
  • Manage and increase the effectiveness and efficiency of the SOC, through improvements to each function as well as coordination and communication between support and business functions
  • Play a significant role in long-term SOC strategy and planning, including initiatives geared toward operational excellence

Required Qualifications:

  • Education:
  • B.E./B.Tech/MCA/M.Sc. in Computer Science or Information Technology.
  • Experience:
  • Minimum 10 years of relevant experience in Security Operations, Threat Detection, or Incident Response.
  • Certifications:
  • CISSP/CISM/SIEM Certification

More Info

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About Company

Job ID: 142290367