Business Analysis & Functional Design
- Gather, analyze, and document business and functional requirements from stakeholders.
- Translate business needs into functional specifications, use cases, and process flows.
- Collaborate with developers, architects, and QA teams to ensure accurate system implementation.
- Identify gaps in existing processes and propose improvement opportunities.
System Implementation & Testing
- Support system design, configuration, and testing activities.
- Validate solutions via functional testing and User Acceptance Testing (UAT).
- Provide support during system rollout and post-implementation.
- Act as a subject matter expert for assigned applications or systems.
Project & Stakeholder Management
- Develop detailed project plans, schedules, and manage multiple workstreams.
- Lead cross-functional teams and coordinate internal and external resources.
- Ensure adherence to organizational processes, governance, and compliance standards.
- Manage change requests, scope adjustments, and maintain documentation such as process flows, functional specs, and data mappings.
