Manager, Business Intelligence

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. However, given the business requirements of this role, you are expected to frequently travel to our Mumbai office/location office.

CACTUS is looking for a Manager to lead high-impact analytics and consulting initiatives in the higher education and research ecosystem. This role is ideal for a professional with experience working with universities and academic institutions, especially on data audits, assessments, and strategic initiatives focused on improving research quality, research visibility, international collaboration, funding performance, and related priorities. The candidate should create innovative solutions that address the evolving challenges of higher education, demonstrating skill in organising unclear issues into well-defined analytical frameworks and actionable strategies.

The ideal candidate combines strong analytical depth, consulting capability, and business judgment with hands-on expertise in SQL, Power BI, Google BigQuery (GBQ), and Python. This role requires translating large, complex datasets into clear, actionable insights and strategic recommendations for both internal and external senior stakeholders.

• Lead consulting projects for universities and research institutions, managing the full process from problem definition to executive presentations.
• Conduct data audits to evaluate the quality, completeness, and consistency of institutional data for benchmarking and reporting.
• Develop and deliver data-driven recommendations and solutions, including dashboards and reports, to enhance process efficiency, reporting structures, metric visibility, and overall performance.
• Analyse digital performance data using digital analytics tools to identify opportunities for improving engagement, acquisition, and conversion across web and user journeys.
• Collaborate with internal teams and external clients to define business problems, create analytical frameworks, and deliver actionable recommendations aligned with market needs and institutional priorities.
• Synthesize complex analyses into executive-ready presentations and strategic recommendations for senior leadership.
• Ensure data quality, consistency, and reliability across all projects and reporting deliverables.
• Support business growth by contributing to solution development, proposals, and thought leadership in higher education and research intelligence.

• Bachelor's or Master's degree in Analytics, Statistics, Engineering, Economics, Business, Data Science, or a related field.
• Proven experience in analytics consulting roles, preferably with exposure to the higher education / university sector.
• Prior experience managing or contributing to engagements involving university data audits, performance assessments, or strategic analytics initiatives.
• Hands-on expertise in:
• SQL
• Power BI (PBI)
• Google BigQuery (GBQ)
• Digital analytics
• Strong experience in creating dashboards, KPI frameworks, and executive reporting for business or consulting use cases.
• Strong understanding of data validation, metric definitions, reporting structures, and governance best practices.
• Excellent communication and storytelling skills, with the ability to present insights to senior stakeholders and non-technical audiences.
• Experience managing client relationships and independently driving workstreams.

Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, the process includes 2 rounds of technical interview, followed by the HR round.

Equal Opportunity

Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.

Accelerating from Anywhere

As a remote-first organization, these are essential attributes we look for in all our candidates.

• Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.
• Documenting work that brings everyone on the same page.
• Maturity to choose between synchronous and asynchronous collaboration.
• Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.

Established in 2002, Cactus Communications () is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.