Job Description
Job Title: Manager General Ledger
Location: Pune
Experience: 12 16 years
Educational Qualification: Any commerce graduate/ Post Graduate
Work Mode: Hybrid
About The Department
The Finance & Accounts (F&A) department under the BPM practice at Nexdigm Pvt Ltd in Pune focuses on delivering end-to-end accounting and financial process solutions to global clients. Their services include transaction processing, financial reporting, compliance, and statutory filings. The team leverages technology and domain expertise to drive efficiency, accuracy, and process improvements across areas like P2P, O2C, R2R and MIS support.
What's in it for you
Nexdigm offers a client-centric, growth-driven culture with opportunities to lead impactful projects, mentor future leaders, and drive innovation in a collaborative environment.
Role Description
Strategic leadership role with responsibility for managing multiple teams or a large portfolio. Drives client engagement at a senior level, change and risk management, process optimization, and contributing to business growth.
Key Result Areas
- Strengthens client relationships to drive satisfaction and loyalty, resolves escalations proactively, and ensures no receivables are overdue beyond 30 days through timely invoicing and contract renewal.
- Consistently meets or exceeds SLAs, maintains green PHS status, anchors smooth process transitions, and ensures project margins align with client targets through review controls and process monitoring.
- Drives process improvements that enhance operational efficiency, ensures efficiencies are passed on, and applies strategic insights to deliver measurable advancements.
- Mentors future leaders, leads hiring and talent development through i-Build, i-Lead, and i-Rise, and identifies cross-functional growth opportunities to build a strong succession pipeline.
- Maintains high team engagement through skip-level meetings, ensures accurate role execution, resolves conflicts independently, and upholds GP-level margins through cost optimization and timely billing.
- Leads department-level initiatives, conducts knowledge-sharing sessions, and owns key training topics within the process or function to support organizational learning.
- Required Competencies, Skills, and Experience
12+ years in client relationship management, project delivery, and team leadership.
MBA or equivalent in Business Management or related field.
Skills & Competencies
- Strong client engagement and escalation management skills.
- Proven track record in delivering large-scale projects on time and within budget.
- Expertise in process improvements, financial performance (GP margins, billing), and cost optimization.
- Leadership experience in mentoring, hiring, and fostering team growth.
- Proficiency in project management tools, CRM systems, and analytics platforms (e.g., Power BI).
Attributes
Results-driven, adaptable, and a strong team motivator.
Hiring Process
Your interaction with us will include, but not be limited to,
- Technical / HR Interviews
- Assessment
