At eBay, we're more than a global ecommerce leader we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers and help us connect people and build communities to create economic opportunity for all.
About The Team And The Role
eBay's Global Finance Shared Services is looking for an
Off-Platform Billing Manager (L25). Reporting to the Director of P2P, Off-Platform Billing & Analytics, you will lead the internal team responsible for the execution, accuracy, and support of eBay's global off-platform billing workflows.
In this role, you will manage two direct reports and provide critical governance for our third-party partner's delivery of invoicing services. Your mission is to maintain revenue integrity ($156M+ annually) while scaling our billing operations to support new business growth.
What You Will Accomplish
- Billing Governance: Oversee the third-party partner team to ensure the accurate delivery of 14,400+ annual invoices and global billing services.
- M&A Support & Onboarding: Support the onboarding of M&A portfolios, assisting with the integration of new business entities into eBay's billing processes and SAP environment.
- Operational Excellence: Own the end-to-end lifecycle of off-platform billing, ensuring all activities meet eBay's strict quality and internal performance standards.
- Performance Analytics: Leverage operational data (AR aging, cycle times, error rates) to build performance narratives and dashboards for senior leadership.
- SAP & Process Strategy: Act as the SAP AR subject matter expert to standardize billing workflows and implement automation that reduces manual touchpoints.
- Global Compliance: Partner with US/EMEA stakeholders to align billing operations with SOX controls and regional requirements.
What You Will Bring
- Education: Bachelor's degree in finance or accounting. CA, ICWA, or MBA (Finance).
- Experience: 68+ years in Financial Ops (AR/Billing) with 2+ years of people management experience.
- Expertise: Solid experience in BPO/Vendor Governance and a background in high-volume billing operations.
- Technical Edge: Functional proficiency in SAP ECC (AR/SD) and strong data skills (Excel; Tableau/Power BI).
- Location: Based in Bengaluru, with a requirement to work onsite 3 days/week and provide occasional flexible hours to coordinate with global teams.
- Availability: As we are rapidly scaling this global hub, immediate availability or a 30-day notice period is required to ensure a smooth transition of responsibilities.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [Confidential Information]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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