ASTER DM HEALTHCARE LIMITED is looking for Manager - Billing to join our dynamic team and embark on a rewarding career journey
- Billing Process Management: Billing managers develop and implement efficient billing processes and procedures
- They establish guidelines and controls to ensure accurate and timely billing, including invoice generation, payment tracking, and collections
- Invoicing and Billing Accuracy: Billing managers ensure that invoices are accurate, complete, and comply with relevant regulations and contractual agreements
- They review billing data, verify billing rates, apply appropriate discounts or promotions, and resolve any discrepancies or errors
- Billing System Administration: Billing managers oversee the administration and maintenance of billing software or systems
- They may collaborate with IT teams to implement upgrades or enhancements, configure billing parameters, and troubleshoot system issues
- Staff Supervision: Billing managers lead and manage a team of billing staff
- They provide training, guidance, and support to ensure staff members understand billing processes, perform their duties accurately, and meet performance targets
- They may also handle staff scheduling and performance evaluations
- Financial Reporting and Analysis: Billing managers generate and analyze financial reports related to billing activities
- They monitor key performance indicators (KPIs), such as billing accuracy, collections, and accounts receivable aging
- They identify trends, patterns, or issues and provide insights to improve billing efficiency and financial performance
- Customer Service and Conflict Resolution: Billing managers address customer inquiries and concerns related to billing issues
- They interact with customers or clients, resolve disputes, clarify billing discrepancies, and ensure customer satisfaction
- They may collaborate with other departments, such as customer service or sales, to resolve billing-related problems
