Manager, Alumni Services

Key Responsibilities:

• Develop and manage outreach initiatives to engage APSN alumni and connect them to relevant APSN programmes, services, and Centre enrolment opportunities.
• Plan, coordinate, and execute alumni events and activities with partners, ensuring that objectives and desired outcomes are achieved.
• Develop and manage relationships with professional partners, allied professionals, job coaches, employers, and volunteers to create training, employment, and engagement opportunities for alumni.
• Coordinate alumni support and case management with Allied Professionals and Job Coaches, including facilitating training, job placement, and the Financial Assistance Scheme.
• Coordinate the marketing, branding, and communications of alumni events and activities with the HQ Corporate Planning (CP) Team to enhance outreach and participation.
• Manage programme budgets and resources effectively, monitor expenditure, and ensure the successful implementation, reporting, and continuous improvement of alumni programmes and activities.

Job Requirements:

• Degree in any discipline, a qualification in Counselling or a related field would be preferred.
• Experience in alumni engagement, community services, programme/event management, stakeholder engagement, or a related field. Experience in the Special Educational Needs sector would be an advantage.
• Experience in developing and managing relationships with partners, volunteers, employers, allied professionals, and other external stakeholders.
• Strong communication, presentation, interpersonal, and relationship-building skills, with the ability to engage effectively with diverse groups.
• Passionate about making a positive difference in the lives of others, proactive, resourceful, creative, and able to take initiative.
• Able to work effectively both independently and as part of a team, with good organisational, problem-solving, and project management skills.