We are seeking an experienced Account Manager with deep exposure to Pay-Per-Call and Lead Generation models, capable of managing and growing US-based client accountsacross high-intent verticals such as Medicare, Auto Insurance, Final Expense, and Debt.
This role requires strong commercial ownership - balancing client success, performance optimization, compliance, and scale. The ideal candidate understands the economics of inbound calls and leads, works closely with internal traffic and operations teams, and acts as a trusted partner to buyers and agencies in the US market.
Key Responsibilities
Client & Account Management
- Own end-to-end relationships with US clients, agencies, and buyers
- Act as the primary point of contact for performance, delivery, quality, and scaling discussions
- Manage daily communication, reporting, and expectations across multiple active accounts
- Build long-term, trust-based relationships focused on sustainable growth
Performance & Revenue Ownership
- Monitor and optimize Pay-Per-Call and Lead Gen campaigns against KPIs such as RPC, CPL, CPA, AHT, conversion rate, and approval rate
- Identify scaling opportunities and troubleshoot performance drops
- Work closely with media buying, affiliate, and publisher teams to align supply with demand
- Drive incremental revenue through upsells, budget expansions, and new vertical launches
Vertical Expertise
- Hands-on experience managing campaigns in:
- Medicare
- Auto Insurance (calls and leads)
- Final Expense
- Debt / Financial Services
- Understand buyer requirements, call flows, lead quality parameters, and compliance constraints per vertical
Operations & Compliance
- Ensure adherence to US compliance standards (TCPA, consent, call recording, scripts, and quality guidelines)
- Coordinate with call centers, QA teams, and tech platforms to maintain quality benchmarks
- Support onboarding of new buyers and campaigns, including testing and ramp-up phases
Reporting & Communication
- Prepare and share daily / weekly / monthly performance reports with clients
- Translate performance data into clear insights and action plans
- Proactively communicate risks, opportunities, and recommendations to stakeholders
Required Skills & Experience
- 2+ years of experience in Account Management within Pay-Per-Call, Lead Generation, or Affiliate Marketing
- Proven experience handling US clients (agencies, networks, or direct buyers)
- Strong understanding of inbound call economics and lead quality metrics
- Experience working with tracking and call-routing platforms.
- Excellent communication skills with a client-first, solution-oriented mindset
- Ability to operate in fast-paced, performance-driven environments
Skills: affiliate,compliance,campaigns
