Manager, Administrative Support

Key Responsibilities

• Lead end-to-end facilities and administration operations across large-scale office spaces
• Manage workplace services including housekeeping, cafeteria, transportation, travel, concierge, and maintenance services
• Ensure smooth functioning of facility operations across multiple verticals and service lines
• Oversee vendor management, contract compliance, and service level agreements (SLAs)
• Conduct audits of facility services and ensure corrective actions for deviations
• Drive continuous improvement initiatives to enhance service quality and cost efficiency
• Coordinate with internal stakeholders to understand and fulfill operational requirements
• Implement innovative and technology-driven solutions for facility management
• Ensure safety, hygiene, and compliance standards across all workplace facilities
• Lead and supervise large teams including outsourced vendors and service partners
• Monitor performance metrics and ensure delivery of best-in-class employee experience
• Manage large-scale facility operations including high occupancy office environments