Manager
Client Accounting, JLL Business Service (Gurugram)
What this job involves:
Thinking digital
We can offer you an exciting role where you can use your learning in Accounts Payable Process. When involved in the development of breakthrough products as part of our LaSalle Digital Experience (LDX) platform, you can encourage the team to adopt agile practices and continuous improvements. You will lead the execution of all business processes for building the product release plan and its expansion.
Mapping business requirements
An essential part of your role will involve in maintaining KPI's within agreed timeline and as per the Service Level, Following process documentation & Quality Audit, Day to day maintenance of general mail box, Preparing system driven report needs to be sent to business line in regular interval & process backup report after data entry. Alongside, you'll prepare and review functional process documents and capture the exceptions while processing as and when required, Recording received documentation and information, Identifying queries/ data gaps / missing information and Resolving queries in a timely manner. Likewise, tracking user acceptance and supporting investigation to address any issues will be your responsibility.
Performance objectives
Being the Lead for AP, you have to ensure all deliverables as per business requirement are met with efficiency, approaching the client and the deliverables with a best in class service provider attitude. Support the building of solid relationships with the client that are focussed on the principles of partnership and resolving concerns with a result and win-win, Achieve 4 / 5 on survey or exceed requirement in client specific KPIs attitude, Actively participate in the development of best practices, Acting as a mentor and providing training and guidance when required to team members.
Roles and Responsibilities
- You will be responsible to ensure business TAT and SLA is taken care on daily basis
- A very high degree of independence is required on a day-to-day basis.
- Act as the primary contact for interaction with all parties to manage the operations
- Work in collaboration on all Automation tools to make it successful and deploy in process to reap the anticipated benefits
- You will be responsible to upgrade all process documents on real time basis like SOP, exception tracker, query log as per the scheduled calendar in collaboration
- You will be responsible to ensure all communication received on common mailbox is taken care within the agreed SLA and TAT
- You will be in ownership of preparing monthly governance decks as per the calendar
- You will be responsible for keep the rigour for 100% accuracy for your respective team
- Drive Process improvement drives
- You will foster good team environment for the process, take all team members along and strengthen team bonding
- You will act as strong bridge between management and employees and drive change management seamlessly
People
- Driving efficiencies, build strong team, strengthen relationship with the business and stakeholders and work closely with the business to contribute to the growth of process
- Driving Fun activities and other engagement activities
- Conduct regular one-o-one's for your respective team
Sounds like you To apply, you need to have:
Flawless expertise
We're looking for a person with experience in the Accounts Receivable and Accounts Payable profile. It would be wonderful if you've worked on Microsoft package with strong organisational & Interpersonal skills, Flexibility/Adaptability with readiness to change & Receptive to new ideas, Should be able to deal with day to day stress and effectively manage self and other emotions, Persistent in efforts, practice care and caution in job at hand receptivity to new ideas projects.
Immaculate knowledge
On top of everything else, Graduation (Commerce / Finance Background) with equivalent work experience in Accounts Receivable. A minimum of 7-8 years industry experience required either in the corporate environment, third party service provider or as a consultant. Accounting Knowledge is must and Strong attention to detail and good organizational, interpersonal skills required.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today
