Manager Account Management

About Us:

Successive Digital is a global leader in full-service software development, serving clients worldwide. With a commitment to excellence and technical proficiency, Successive delivers exceptional digital solutions that empower businesses to thrive in the digital age. We hold expertise in the realm of web and mobile applications powered by Cloud, Data & AI, helping every business meet its unique needs and objectives.

Our Expertise Includes:

Consulting: We create competitive business and operations transformation strategies to help companies stay ahead of the digital curve.

Cloud: We help businesses harness the advantage of digital and innovation with cohesive cloud services, including enterprise modernization and cloud-native solutions.

CMS: We empower enterprise transformation with advanced technologies and methodologies, including headless solutions.

Creative: We create brand stories by focusing on customer-centric design and best practices, allowing intuitive navigation and higher conversion rates.

Commerce: We help with digitization, transformation, and supply chain reconfiguration to change the retail landscape by developing winning retail strategies that help businesses set and execute their strategy with processes and technology that scale as their eCommerce scale.

Product Engineering:We help you deliver better customer experience and business outcomes by helping them customize their applications. Our team blends deep industry and technical expertise in product engineering that creates impact and increases operational efficiency.

Industries we serve:

• Consumer Goods
• Media & Entertainment
• Government & Public Sector
• Retail & Commerce
• Agriculture
• Manufacturing
• Travel & Hospitality
• Healthcare & Lifesciences
• Chemical, Oil & Gas
• Transportation & Logistics
• Aerospace & Defence
• Automotive & Mobility
• Banking & Finance

Who are we looking for:

Role: Account Management

Qualification: B.Tech (CS-IT) / BCA / MCA

Experience: 10-13 Years

Mandatory Skills:

• Minimum 5+ years of proven experience in account management.
• Strong understanding of IT Services industry and market dynamics.
• Excellent communication and interpersonal skills.
• Demonstrated ability to lead and inspire a team.
• Strategic thinking and problem-solving capabilities.
• Results-driven with a focus on exceeding targets.

Roles and Responsibilities:

• Develop and nurture trusted advisory relationships with key accounts, customer stakeholders, and internal partners.
• Gain a comprehensive understanding of key customer needs and requirements.
• Continuously propose strategic solutions to enhance relationships with existing customers and meet their objectives.
• Lead quarterly business reviews with key clients, focusing on relationship growth and revenue opportunities.
• Develop and execute account mining strategies to expand current revenue streams.
• Ensure timely delivery of correct products and services to customers, ensuring customer satisfaction.
• Act as the primary liaison between key customers and internal teams, fostering strong communication and collaboration.
• Resolve customer issues and complaints promptly to maintain trust and satisfaction.
• Contribute significantly to generating new sales and building long-lasting relationships.
• Prepare regular progress and forecast reports for internal and external stakeholders using key account metrics.
• Serve as the primary point of contact for key account stakeholders, ensuring their needs are addressed effectively.
• Prepare and ensure monthly, quarterly, and annual sales forecasts, aligning with organizational objectives and targets.

Your Life at Successive:

• Successive has a culture of diverse, global teams who have a passion for collaboration and client service. We challenge, inspire, and develop each other, which empowers us to own our destinies and our careers.
• We extend our support in mentoring, and on-the-job development which helps you to achieve career success.
• We provide onsite opportunities as well (Our Global offices).
• We provide comprehensive benefits including Maternity and Paternity Leaves benefits and other paid leaves.
• We allow our talent to work on multiple technologies.
• We provide a Professional Development Program which helps you to develop your technical and behavioral skills and competencies.
• We ensure On-Time salaries which are above or at par with market standards.
• We have a well-defined Reward & Recognition process.
• We love fun and have team outings, parties, sports, and cultural events around the year.

Follow us on:

Website: https://successive.tech/

Facebook: https://www.facebook.com/Successivetech/

LinkedIn: https://www.linkedin.com/company/successivetech

You may write us or share your applications at: [Confidential Information]