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Genpact

Management Trainee- Software Developer

Fresher
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  • Posted 6 hours ago
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Job Description

Responsibilities

  • Deliver learner experience at Transform and Solidify stages in the Genome BITS (Because, Immerse, Transform, and Solidify) journey.

  • Proactive planning and scheduling for Transform and Solidify across skills and proficiencies.

  • Administrative set up of Guru Connects, Large Scale Guru Connects, Guru Forum, and Solidify readiness.

  • Moderate Transform sessions actively engage with learners and Master Gurus/ Gurus.

  • Manage learner engagement - proactive nudging of learners to join and participate in Transform sessions.

  • Manage Master Gurus and Gurus experience for assigned skills and proficiencies.

  • Curate Solidify tasks from Master Gurus and Gurus, and work with Knowledge Managers to create tasks as per guidelines.

  • Manage Solidify operations on the Solidify Platform - task creation and upload, tracking learner peer reviews proxy reviews, and timely reporting.

  • Leverage data and insights to enable wave completion for assigned skills and proficiencies.

  • Leverage data and insights to track the health of assigned skills and proficiencies (planned vs. scheduled scheduled vs. conducted vs. cancelled attended vs. no shows etc.)

  • Adherence to standard operating process (SOPs) and process audits.

  • Meet operation metrics, SLA, targets and KPIs (e.g. adoption, access, ratings, feedback etc.)

Qualifications we seek in you!

Minimum Qualifications

  • Graduates

  • Knowledge about Learning Industry

  • Knowledge of PowerBI and DevOps

  • Collaboration tools like Zoom, Teams, etc.

  • Agile (Beginner/ Intermediate) preferred

Preferred Qualifications/ Skills

  • Learning agility - be willing to learn new skills and adapt to an innovative platform

  • Analytical mindset

  • Excellent written, verbal communication and presentation skills - English

  • Strong problem-solving skills to work effectively in a team environment

  • Internal / external stakeholder management

  • Reporting and escalation handling

  • Outstanding collaboration and interpersonal skills

  • Self-learning and development

  • Excellent MS office skills - Intermediate Excel skills (v-lookup, h-lookup, pivot, macro-creation), mail merge, dashboard creation and presentation skills, etc.


More Info

About Company

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job ID: 135929097