Job Title: Management Trainee – Sales Support
Location: Bangalore (Yelenahalli, Begur)
Job Type: Internship (Full-time)
Duration: 3 months
Company Overview
Cross Identity is a pioneer in Converged Identity and Access Management, acclaimed by top analysts across the globe. Our platforms have achieved the distinction of being the first Identity Fabric in the industry. Our technology is used in numerous countries and various industries, and we take pride in our continuous innovation and exceptional customer service.
Cross Identity now stands out for delivering two leading IAM solutions tailored for enterprise and small business customers.
Website: https://www.crossidentity.com
About the Internship
We are looking for a proactive and detail-oriented Management Trainee – Sales Support to assist the sales team in coordination, reporting, and operational activities. This role involves working closely with the sales team and internal stakeholders to track ongoing activities, maintain reports, ensure timely follow-ups, and support the smooth execution of day-to-day sales operations.
This role is ideal for someone who is willing to learn, adaptable, and interested in supporting business operations, coordination, reporting, and process efficiency initiatives in a dynamic work environment.
Key Responsibilities
- Work closely with the sales team to support day-to-day coordination and operational activities
- Prepare and maintain MIS reports, trackers, dashboards, and status updates
- Coordinate with internal teams to ensure smooth execution of sales-related activities
- Track ongoing tasks, follow-ups, and work progress to ensure timely completion
- Help in preparing sales reports, tracking orders, and maintaining client databases
- Maintain accurate records, documentation, and operational data
- Assist in preparing presentations, reports, and business summaries
- Update and maintain CRM systems, trackers, and internal databases
- Conduct basic market, customer, competitor, or business-related research as required
- Participate in sales meetings and provide coordination and administrative support as required
- Ensure timely reporting and adherence to operational timelines
- Support process improvement initiatives and operational efficiency activities
Requirements
- Recent graduate with a BBA or MBA (Marketing/Sales/General Management)
- Strong communication and coordination skills
- Good knowledge of MS Office (Excel, Word, PowerPoint)
- Proactive, eager to learn, and team-oriented
- Good organizational and multitasking abilities
- Interest in reporting, coordination, operational processes, and business support activities
What You'll Gain
- Practical exposure to sales coordination and business operations
- Opportunity to work closely with the sales and cross-functional teams
- Learning exposure in reporting, tracking, CRM systems, research and operational processes
- Hands-on experience in coordination, process management, and business operations
- Professional growth in a collaborative corporate work environment
- Monthly stipend during the internship period.
