Management Trainee /Relationship manager

Company Description:

Walkfin Financing Services Private Limited is a new-age fintech company focused on providing quick, hassle-free, and secure lending solutions to businesses in the MSME sector. The company offers business loans and invoice discounting to support working capital needs, expansion plans, and project-specific financing at attractive interest rates. Walkfin operates in a largely paperless environment, enabling customers to access financing conveniently at the touch of a button. By combining technology-driven processes with an understanding of MSME requirements, Walkfin positions itself as a reliable partner in business growth. Customers can easily apply for MSME loans and invoice discounting through the Walkfin app available on the Play Store.

Role Description This is a full-time, on-site role based in Pune for a Management Trainee / Relationship Manager. The role involves managing and nurturing relationships with MSME clients, understanding their financing needs, and guiding them through loan and invoice discounting processes. The Management Trainee / Relationship Manager will support client onboarding, assist in documentation and eligibility checks, and coordinate with internal teams to ensure timely approvals and disbursals.

Responsibilities:

• Onboarding Corporates on the Company's platform, activating these corporates for transactions and maintaining relationships to maximize business opportunities and encourage repeat business and referrals.
• The person will be responsible for maximizing throughput (factoring of bills) from all onboarded corporates in his/her portfolio.
• The RM will be responsible for P&L for his/her respective portfolio - he/she should ensure profitability parameters and charges are optimized for each corporate relationship, and the portfolio overall.
• Support increase in throughput, outstanding, revenues, yields & other business performance metrics for the assigned geography for all products covered under the FinTech Umbrella.
• Growing the partner/distribution network and growing the under- tapped segments/companies/territories for business.
• Sourcing of MSME companies for supply chain financing Anchor Model/ Direct Lending.
• Willingness to travel, conduct visits, and verify business portfolios as necessary within the designated area.
• Organize loan events and activities to drive lead-generation efforts.
• Conduct client meetings, verify documents, process loan applications, and coordinate with sanction/disbursement teams.
• Conduct client meetings, verify documents, process loan applications, and coordinate with sanction/disbursement teams.
• Manage financial of relationship, including support meeting of financial targets, sales promotion activities, support timely and correct commission reconciliation.
• Achieve sales targets in line with the target established for the area in terms of revenues & volumes.
• Plan, Forecast, measure, and report business volumes on a daily, weekly, or monthly basis as required.

Qualifications:

• Candidates should possess strong relationship management and customer service skills, with the ability to understand client needs and build long-term trust.
• Candidates should possess communication and interpersonal skills, including clear verbal and written communication and active listening abilities.
• Candidates should possess basic knowledge of finance and lending concepts, especially related to MSME loans, invoice discounting, and credit assessment.
• Candidates should possess organizational and time management skills, including the ability to handle multiple client accounts and follow up on leads efficiently.
• Candidates should possess proficiency in using mobile and web applications, CRM tools, and MS Office for documentation and reporting.
• Relevant academic background such as a bachelor's degree in business, finance, management, or a related field is preferred.
• Prior internship or experience in banking, NBFCs, fintech, or financial services is an advantage, though motivated fresh graduates are also encouraged to apply.
• Candidates should possess a proactive, learning-oriented mindset, ethical work practices, and the ability to work effectively in a fast-paced, target-driven environment.

Desired Candidate Profile:

•     Graduate from a reputed University.
•    Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
•      A natural forward planner who critically assesses their own performance.
•      Mature, credible, and comfortable in dealing with Distributors.
•     Reliable, tolerant, and determined. Empathic communicator, able to see things from the other person's point of view.
•     Well-presented and business-like.
•     Able to get on with others and be a team player.

Perks and benefits:

• Competitive salary + performance incentives
• Health Insurance
• High-growth, fast-paced work environment
• Career progression opportunities
• Exposure to leadership and Founders.
• Fast-paced, high-growth work environment

*Note: For the first three months, Fresher candidate will be designated as a Management Trainees-Sales, with a compensation of ₹15,000 per month. Upon successful completion of the training period, the candidate will be promoted to the position of Relationship Manager