Management Trainee- Record to Report

Inviting applications for the role of Management Trainee- Record to Report

• In this role, the professional must have Excellent written and oral communication skills

• Open to work in EST Hours. (India Time Night shift)

• Good analytical skills in ticket management

Responsibilities

Responsibility:-

• Monitor requests, provide support and respond to queries from our customers in an accurate and timely manner.

• Ability to adapt to new technology and work on multiple applications.

• Timely management of ticket resolution.

• Good knowledge in Trouble shooting preferably Supply chain Management application support.

• Work with multiple teams(in different time zone) for issue resolution.

• Maintaining our high standards for customer communication and response times

• Engaging in training opportunities on our products and key technical areas

• Identifying documentation requirements in our knowledge base

• SQL knowledge required for building queries

Qualifications we seek in you!

Minimum Qualifications

• Batchelor degree in Computer Science.