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Genpact

[Management Trainee], [Analytics, MDM (Customer Master)]

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  • Posted 12 hours ago
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Job Description

Inviting applications for the role of [Management Trainee], [Analytics, MDM (Customer Master)]

In this role, In this role, you will be working as an SME for the process. Have sound knowledge for Customer Master.

Responsibilities

  • Follow defined standard operating processes and procedures for all deliverables (processes)

  • Take ownership of performance against all the assigned Master data processes and key categories

  • Accountable for the quality and accuracy

  • Propose opportunities for improvement Customer Master data

  • Maintenance and completeness check for all Customer Master Data in co-ordination with Ship to Party, Sold to Party

  • Ensure that all the feedback and the learning from the home, office, client, field etc. is documented and applied to the master data procedures to improve accuracy

  • Plan & support Transitions and ensure First Time Right

  • Ensure that all the reports are maintained and cleared on time

  • Maintain Customer master data in SAP as per business input and SOP

  • Highlight and take appropriate help from the Lead on SOP deviations or issues

  • Raise incident tickets to the relevant helpdesks when there is an issue

  • Participate in idea generation and improvement activities

  • Good knowledge of governing policies around Customer Master data as per the area of work

  • Update /maintain SOP

  • Take signoff on SOP from client as per agreed timelines

  • Support special projects as needed

Qualifications we seek in you!

Minimum Qualifications

  • Experience - Relevant Experience

  • Education: Bachelor's degree

  • Good Working Knowledge and hands on in SAP S4 HANA, MDG

  • A high degree of motivation, excellent analytical and conceptual skills and a results and customer-oriented style of working describe you

  • You possess strong communication skills and a good sense of responsibility

  • Team player with strong analytical, cooperation and communication skills

  • Self Motivated

  • Enjoyment working in a dynamic team

  • Very good English language skills

  • Flexible with Shift timings

  • Should have good knowledge of Customer data requirements

Preferred Qualifications/ Skills

  • Have a continuous improvement mind set and support improvement projects from data perspective

  • Advanced use of MS Office (Excel, PowerPoint, Word)

  • Great at communication, collaboration

  • Flexible, organized, multi- task team player

  • Analytical, Problem Solving, Excel, Good Communication, able to work individually

  • Work with business units and process experts to resolve master data issues

  • High Energy level


More Info

About Company

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job ID: 145007643