Major Account Manager

Key Responsibilities:

1. Sales & Business Development

Identify and generate new business opportunities across industries /

customer segments.

Conduct market research to understand regional trends, competitor

activities, and potential client needs.

Achieve monthly, quarterly, and annual sales targets through direct sales.

Prepare and deliver compelling sales pitches, demos, and product

presentations.

Engage internal subject matter experts for customer interaction such as

colleagues from Pre-Sales, Service, Finance, Supply Chain, etc. for quick

progress on activities and / or resolution of issues.

2. Account Management

Serve as the primary point of contact for assigned clients.

Ensure coverage and business from strategic hunting (Competition / New /

Inactive account) and farming (Existing / Active accounts) effectively.

Ensure all allocated accounts are completely mapped and covered.

Build strong, trusted relationships with key decision-makers and

stakeholders.

Ensure timely renewal of contracts, upselling, and cross-selling of additional

services.

Study your accounts (basis of strength, geography, capacity) and define

appropriate strategic action plan for enhanced growth and reach.

Address client concerns promptly and ensure continuous coordination for

resolution.

Ensure payment collection for products and services sold to

customers promptly.

3. Territory Management

Regularly visit customer sites across cities in the Western region

Maintain a travel calendar and provide weekly updates on client visits and

pipeline status.

Participate in regional trade shows, expos, and customer engagement

events.

4. Reporting & CRM

Maintain accurate records of leads, opportunities, and customer

interactions using the company CRM tool.

Maintain an account-wise action plan tracker with proper updates on next

actions and actions completed as per timelines.

Share weekly and monthly sales forecasts and performance reports with

the reporting manager.

Provide input on customer feedback, market challenges, and product

improvement suggestions.

Close & prompt co-ordination with the Reporting Manager in terms of

Reporting data, areas of immediate help or anything thats vital from an

account perspective.

Key Skills & Competencies:

Proven experience in B2B sales, preferably in printing solutions / office

automation / IT hardware or services.

Strong negotiation and communication skills.

Team Bonding: Actively contributes to a positive team environment and

fosters collaboration through engagement and support.

Relationship management and customer-first attitude.

Proactive Attitude: Takes initiative to learn and explore beyond what is

instructeddoes not wait to be told or shown everything.

Self-motivated with the ability to work independently in a target-driven

environment.

Self-Ownership & Continuous Learning: Demonstrates responsibility for

personal growth and development, rather than relying solely on the

manager for direction and learning.

Willingness to travel extensively across the region.

Kindly reply to this email without changing the subject line with an updated copy of your resume along with the following details.

Current CTC:

Expected CTC:

Notice Period:

Team Finjo