Maintenance Supervisor (P2P Associate)
Zolo | Coliving Operation
sOwn procurement. Control costs. Enable fast, reliable execution
.Why this role exist
sIn a multi-property coliving business, operational speed depends heavily on procurement efficiency
.Every day
- :MEP and operations teams raise multiple procurement request
- sVendors must respond quickly and reliabl
- yMaterials and services must be sourced accuratel
- yCosts must remain under control without compromising execution qualit
yWhen procurement breaks down, operations slow down immediately
.The biggest operational failures usually happen when
- :Procurement requests are unclear or incomplet
- eVendor sourcing gets delaye
- dNegotiations lack commercial disciplin
- eFollow-ups become inconsisten
- tTickets remain open beyond TA
- TTracking and documentation become unreliabl
eAt scale, even small procurement inefficiencies create
- :Maintenance delay
- sCost leakage
- sVendor dependency risk
- sPoor resident experienc
- eOperational instabilit
yThis role exists to ensure
- :Every procurement request is handled with speed and accurac
- yVendors remain responsive, reliable, and cost-effectiv
- eCosts are optimized without compromising qualit
- yProcurement tickets close within defined timeline
- sExecution remains disciplined, structured, and trackabl
eIf this role is strong
- :Operations move faste
- rVendor reliability improve
- sCost control becomes stronge
- rTicket closure becomes predictabl
- eExecution remains smooth across propertie
sIf this role is weak
- :Procurement delays impact operation
- sVendor coordination becomes unreliabl
- eCosts increase without visibilit
- yOpen tickets pile u
- pEscalations increase across team
sThis role directly controls: TAT + cost efficiency + execution reliabilit
yYour mandate is clea
- rOwn procurement tickets end-to-end from request till closur
- eBuild and manage a strong vendor ecosyste
- mNegotiate and optimize procurement cost
- sEnsure timely delivery and executio
- nMaintain strong process and tracking disciplin
eThis is not a coordination role
.This is a procurement ownership and execution role
.About Coliving Operation
sColiving operations work only when
- :Maintenance issues are resolved quickl
- yVendors remain reliable and responsiv
- eCosts stay under contro
- lExecution remains consistent across propertie
sProcurement is not a backend support activity
.It is a critical operational control function
.At scale: Procurement speed directly impacts operational reliability
.This role directly impacts: Operational turnaround time + vendor reliability + cost efficienc
yWhat you will be responsible fo
r1. Review & Validate Procurement Ticket
- sReview procurement requests raised by MEP and operations team
- sEnsure clarity on
- :Quantit
- ySpecification
- sMaterial requirement
- sVendor/service need
- sValidate urgency and operational impac
- tReject incomplete or unclear request
- sPrioritize tickets based on criticality and timeline
s2. Build & Manage Vendor Networ
- kIdentify vendors relevant to operational requirement
- sEvaluate vendors based on
- :Capabilit
- yReliabilit
- yPricin
- gService qualit
- yComplete vendor onboarding and documentatio
- nMaintain updated vendor databases and contact
- sBuild backup vendor options for continuit
y3. Drive Cost Negotiation & Optimizatio
- nNegotiate pricing and commercial terms with vendor
- sCompare quotations and evaluate best-fit option
- sIdentify opportunities for cost reduction proactivel
- yBalance cost, quality, and delivery timelines effectivel
- yEnsure commercial discipline across procurement activitie
s4. Manage Vendor Relationship
- sAct as the primary SPOC for vendor
- sEnsure timely vendor response and delivery executio
- nTrack vendor SLA adherence consistentl
- yResolve vendor issues and delays proactivel
- yBuild long-term vendor reliability and trus
t5. Ensure Follow-up & Ticket Closur
- eTrack all open procurement tickets dail
- yFollow up continuously till final closur
- eEnsure timely material/service deliver
- yMaintain proper closure documentation and update
- sCapture delay reasons and escalation patterns systematicall
y6. Maintain TAT & Process Disciplin
- eEnsure all procurement tickets close within defined timeline
- sMaintain accurate updates in systems and tracker
- sPrevent escalations through proactive executio
- nMaintain structured and audit-ready documentation consistentl
yWhat success looks like after 6–12 month
- sHigh on-time closure rate for procurement ticket
- sStrong and reliable vendor ecosyste
- mConsistent cost control across procurement request
- sMinimal operational delays and escalation
- sClean and accurate procurement tracking system
- sFaster operational turnaround across propertie
sProcurement becomes: Fast + Predictable + Controlled—not reactive
.Who this role is fo
rYou will likely thrive here if
- :You are highly detail-oriente
- dYou can manage multiple tasks simultaneousl
- yYou are comfortable negotiating with vendor
- sYou follow through relentlessly till closur
- eYou bring urgency to executio
- nYou prefer structured and process-driven work environment
sExperience we valu
- e1–3 years in
- :Procuremen
- tVendor managemen
- tOperations coordinatio
- nExperience handling
- :Vendor
- sNegotiation
- sTicket/request-based workflow
- sStrong coordination and follow-through ability preferre
dIndustry matters less. Execution discipline and cost mindset matter more
.The impact you will hav
- eEnable faster maintenance and operational executio
- nReduce procurement-related cost leakage
- sImprove vendor reliability and responsivenes
- sStrengthen operational support systems across propertie
- sImprove execution speed and predictabilit
yWhy join no
wAs coliving scales: Procurement becomes a key operational control layer
.This role offers
- :Ownership of vendor and procurement ecosyste
- mDirect impact on operational speed and cost contro
- lStrong exposure to execution and operations managemen
- tGrowth into P2P Lead and operations leadership role
s
