MA / MFG IT Admin

• Provide IT support for life sciences and pharmaceutical manufacturing systems in GxP-compliant environments

• Ensure adherence to GMP and 21 CFR Part 11 regulatory compliance standards

• Manage Windows server and desktop administration tasks across enterprise environments

• Maintain and support Active Directory, DNS, DHCP, file servers, and print services

• Handle system maintenance, user access management, and infrastructure support activities

• Work within ITIL-based service management processes for incident, change, and problem management

• Use ServiceNow or similar ITSM tools for ticketing, tracking, and resolution of IT issues

• Support manufacturing IT systems and equipment to ensure uninterrupted operations

• Perform troubleshooting and resolution of system, network, and application issues

• Collaborate with cross-functional teams to ensure IT compliance in regulated environments

• Maintain documentation for IT processes, system configurations, and support activities

• Ensure system availability, security, and performance in production environments