M365 services SME

AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.

Do You Dream Big

We Need You.

Job Description

Job Title: M365 services SME

Location: Bangalore (Onsite)

Reporting to: Senior Manager CPCOE

PURPOSE OF ROLE Ab-inbev is seeking a Microsoft 365 SME to lead the design, governance, and delivery of modern workplace solutions across the Microsoft 365 ecosystem. This role is ideal for a senior professional with deep technical expertise who can translate business requirements into secure, scalable, and user-centric solutions. As a trusted advisor, you will drive enterprise-scale transformations across Exchange Online, Teams, SharePoint Online, OneDrive, Purview, Defender, and Microsoft 365 Copilot. You will partner with executives, IT leadership, and delivery teams to define strategy, guide implementation, and enable sustainable adoption of the Microsoft 365 platform.

The Office 365 SME plans and drives adoption of Microsoft Office 365 and Modern Workplace technologies.

KEY TASKS AND ACCOUNTABILITIES

• Research, develop, and deploy Office 365 (O365) solutions, including delivering proof of concepts
• Design, Plan and Execute Office 365 migrations including Exchange Online, OneDrive, SharePoint Online, and Skype/MS Teams
• Design and plan for Identity Management (ADFS, Azure, Other) and Directory Sync supporting O365 workloads.
• Work collaboratively with internal stakeholders to maximize O365 functionality and user experience
• Stay current on Office 365 features and capabilities including availability, reliability, performance, monitoring, backup, and security
• Lead technical discussions with clients that drive decisions and implementation
• Ability to visualize, articulate, and solve complex problems
• High standard of organizational skills and strong attention to detail
• Participates in compliance and security reviews as necessary including working closely with internal teams to build security, reliability, and scalability into the Office 365/Exchange architecture
• Educate collaboration tools, policies, and best practices.
• Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
• Exposure to other platforms like Zoom will be an added advantage.
• Understands on Prem Exchange features, migration, and related concepts
• Experience migrating medium and large enterprise clients to Office 365 AD, Exchange, SharePoint and File shares
• Experience migrating from Exchange and other email platforms to O365 including hybrid environments with a strong understanding of mobile device concepts, and at least a basic understanding of Microsoft Enterprise Mobility Suite
• Design secure, scalable, and compliant solutions across Exchange Online, SharePoint Online, OneDrive, Teams, Viva, Power Platform, and Microsoft 365 Copilot.
• Lead migrations from legacy SharePoint/file shares to SharePoint Online.

QUALIFICATIONS, EXPERIENCE, SKILLS

Qualifications:

• Education: Bachelor's degree in Computer Science, Engineering, Business or related discipline.
• Microsoft Certifications: MS-102, MS-700, MS-721, SC-300, SC-400.
• Experience delivering Microsoft 365 security/compliance for large organization.
• Familiarity with Teams voice/telephony integration and advanced collaboration scenarios.
• Experience in an MSP or professional services environment.

Experience:

• 10-15+ years of IT experience with at least 5 years focused on Microsoft 365 architecture

• Deep expertise in Exchange Online, SharePoint Online, OneDrive, Teams, Viva, and Power Platform

• Proven experience with Microsoft Entra ID, Conditional Access, MFA, PIM, and Zero Trust

• Strong background with Purview (DLP, labels, insider risk, eDiscovery) and Defender suite

• Demonstrated success leading enterprise migrations and tenant transformations

• Proficiency with automation (PowerShell, Graph API, PnP) and governance frameworks

• Excellent communication and consulting skills, with ability to influence executives and technical teams

• Deep expertise in SharePoint Online, SharePoint Hybrid, and M365 services.

• Strong knowledge of PowerShell, SPFx, and Power Platform (Power Apps/Automate).

• Experience with Entra ID (Azure AD), security protocols, and compliance tools (Defender, Purview).

• Excellent communication skills to translate business needs into technical designs.

• Relevant certifications, such as Microsoft 365 Certified: Administrator Expert or Solutions Architect.

And above all of this, an undying love for beer!

We dream big to create future with more cheers.