A leading provider in IT Managed Services and Cloud Productivity, delivering enterprise collaboration, security, and modern workplace solutions to customers across industries. We support large-scale Microsoft 365 tenants, focusing on secure operations, incident response, and platform optimization.
We are hiring for a hands-on Level 2 Microsoft 365 Administrator to operate on-site in Indiaresponsible for advanced administration, incident resolution, tenant security hardening, and automation of repeatable operational tasks.
Role & Responsibilities
- Perform Level 2 administration and troubleshooting for Microsoft 365 workloadsExchange Online, Teams, SharePoint Online, and OneDrive.
- Manage Azure AD tenant configurations: user lifecycle, groups, Conditional Access, MFA, and role assignments; handle identity-related escalations.
- Administer Intune device management policies, compliance profiles, and enrollment troubleshooting for corporate and BYOD endpoints.
- Respond to and resolve incidents and service requests; run diagnostics, implement fixes, and escalate complex issues to engineering when required.
- Automate routine tasks and runbooks using PowerShell to improve operational efficiency and ensure consistent configurations across tenants.
- Maintain documentation, conduct change-management activities, and collaborate with networking, security, and support teams for seamless service delivery.
Skills & Qualifications
- Must-Have
- Microsoft 365
- Azure Active Directory
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Intune
- PowerShell
- Microsoft Defender forOffice365
- Preferred
- Exchange Server (Hybrid)
- Azure AD Connect
- SCCM / Endpoint Configuration Manager
Benefits & Culture Highlights
- On-site, client-facing role with exposure to large enterprise tenants and complex cloud scenarios.
- Learning and certification support for Microsoft credentials and hands-on training opportunities.
- Collaborative, fast-paced environment focused on operational excellence and continuous improvement.
Skills: azure active directory,microsoft teams,sharepoint online,intune,powershell,microsoft,online,azure,teams,cloud,management,m365,enterprise
