Company Description
The Watch Factory is India's leading luxury and fashion watch retailer, offering an extensive portfolio of 40+ globally renowned brands. With stores in Jaipur, Jodhpur, and Chandigarh, and a robust e-commerce platform, we provide authentic timepieces backed by official warranties and expert after-sales support. As Rajasthan's largest luxury watch retail chain, we showcase iconic names like Rado Switzerland, Longines, Montblanc, and more. Dedicated to elegance and exceptional customer service, we cater to individuals, collectors, and corporate clients, ensuring trust and authenticity with every purchase. Our mission is to help customers discover the perfect timepiece, combining style, value, and craftsmanship.
Role Description
This is a full-time, on-site role based in Jaipur for a Luxury Sales Consultant. The Luxury Sales Consultant will engage with clients to provide tailored guidance in selecting luxury timepieces, ensuring a premium shopping experience. Responsibilities include consulting with customers to understand their needs, achieving sales goals, maintaining product knowledge, and delivering exceptional customer service. Additionally, the role involves fostering client relationships, managing in-store displays, and promoting the brand's commitment to precision and elegance.
Qualifications
- Proven expertise in Sales Consulting and Customer Satisfaction
- Strong Communication and interpersonal skills
- Customer Service and Consulting experience in a retail or luxury sales environment
- A passion for luxury products, with a keen eye for quality and details
- Ability to build long-term client relationships and provide a tailored shopping experience
- Previous experience in high-end or luxury retail is an asset
- Bachelor's degree or equivalent experience
