Role & responsibilities
- Maintain Lodha Luxury Standards: Ensure that the highest quality of Lodha Luxury standards is upheld at all times within the office premises, reflecting the brand's image and reputation.
- Reinforce Standards with Associates: Regularly communicate, monitor, and ensure that associates adhere to the set office standards and protocols, including personal appearance, behavior, and communication.
- Advisory Role: Provide guidance to Lodha associates and visitors on a continuous basis regarding the dos and donts in the office environment, promoting a culture of professionalism and excellence.
- Regular Audits: Conduct routine audits across all floors to assess adherence to company standards. Provide corrective feedback on appearance, behavior, and communication where necessary to maintain office decorum.
- Training & Development: Organize and conduct training sessions on OLP standards, infrastructure, amenities, and best practices for associates. Ensure that each floor, cabin, and workstation is maintained according to these standards.
- Engagement Activities: Develop and conduct engagement activities and initiatives for associates, on a need basis, to promote a positive work culture and increase overall team morale and productivity.
Key Competencies:
- Professionalism and attention to detail
- Strong interpersonal and team collaboration skills
- Effective problem-solving abilities
- Ability to work independently and manage multiple priorities
- Understanding of luxury brand standards and their implementation
Role: Front Office & Guest Services - Other
Industry Type: Real Estate (Co-working)
Department: Food, Beverage & Hospitality
Employment Type: Full Time, Permanent
Role Category: Front Office & Guest Services
Education
UG: Any Graduate
