Logistics Quality Coordinator – Trade | Bosch (Contract Role)

Job Description

Roles & Responsibilities :
Key Responsibilities

. Driver of Logistics quality with Complaint management, reporting of Logistics Quality

. Hand holding for operations stabilization (hypercare)

. Conducting LOG-FMEA and control plan creation usage of Advanced Quality Planning tools (8D methods)

. Standardization and process conformity on site

. Contact point for QM and implementation of QM-requirements

. Process Quality Monitoring, Logistics Quality Reporting (KPIs)

. Problem Solving on site and Lessons Learned (8D,4Q,Ishikawa approach)

. Check, implement and monitoring of Customer specific requirements

. Check and evaluating new /changed CDs/ISO, IATF, QM requirements

. Operations Complaint Management with GBs , Customer and LSP

. Support LSP management - deviation, escalation, exception management

. Data gathering for future analysis and improvement Projects.

. RFQ mapping & involvement in tendering

. Weekly/Monthly consolidated KPI reporting & required dashboards.

. Savings potential analysis in fine distribution network and support implementation with internal customers

. Preparation and accompaniment of internal/external audits

. Calculation and communication of penalty amounts to LSP, PUI and Bosch accounts team & follow up of payment

Operational Tasks

. Collect information regarding receipt of damaged parts.

. External visual inspection for identifying the damages on packaging with photos and communication to respective Logistics teams.

. Create initial claim to Bosch Insurance and send details to C/FII-IN with all documents

. Information to Stakeholders on receipt and Blocking

. monetary claim letter or notification of liability to transporter

Qualifications

Educational qualification:

Bachelor's degree with 1 years of experience in Supply Chain

Experience :

Supply chain or Quality

Mandatory/requires Skills :
. Intermediate knowledge of Office 365 (Outlook and Power point is must) . Expert in excel, Power BI will be added advantage. . Good in English/Hindi Communication . Working experience of TMS/ERP systems . Good understanding of Supply chain . Basic Analytics / data management

Preferred Skills :
. Good knowledge in Logistics operations (Transportation / Last Mile Delivery, Warehouse dispatch Process, Freight cost analysis, Damage Claims) . Minimum 3 years of Experience in similar function.