Logistics Executive Domestic, Trade & Export

LogisticsExecutive—Domestic,Trade&Export

Reportsto: Founder

Location: Delhi NCR (on-site)

Type: Full-time

Roles And Responsibility

B2C delivery

Manage last-mile partnersforfurniture and decor: parcel, heavy/bulky, andwhite-glove

delivery-and-assembly

Maintain serviceability and delivery-timeline data by pincode and product class — this

feeds what a customer sees at checkout

Run NDR, RTO and returns: pickup, condition check, restock orsellerreturn

Track damage rate on fragile items and enforce packaging standards on sellers

B2B / trade delivery

Project freight: LTL, FTL, part-load, and consolidating multiple sellers into one site

delivery

Site coordination — delivery windows, unloading, installation handover, phased

dispatch against project schedules

Negotiate and manage carrier and fleet contracts

Seller operations

Onboard sellers onto ourshipping process;set their pickup SLA, packaging spec and

dispatch obligations

Track sellerfulfilment performance and raise chargebacksfor delays and damage

Feed recurring problems to engineering so they become rules in the ERP

Export

Run export documentation end to end: IEC, AD code, LUT, HS classification, COO,

shipping bill, invoice and packing list

Manage our CHA and freight forwarders day to day (we prefer FedEx/DHL-class

integrated networks over piecemeal forwarders)

Build and maintain landed-cost sheets per SKU and per container for the US, UAE and

KSA across FOB, CIF and DDP

Coordinate compliance requirements — BIS/QCO inbound, destination-market

standards outbound

Must have

4–7 years in logistics orsupply chain

Hands-on export documentation experience — you have personally prepared or

filed shipping documents, notjust watched someone do it

Working knowledge of Incoterms and HS classification

E-commerce or D2C last-mile experience, including RTO and returns handling

Experience with bulky or fragile categories — furniture, appliances, ceramics, lighting,

building materials, glass

Strong Excel/Sheets; comfortable in a WMS or ERP

Strongplus

Both e-commerce last-mile and project/heavy freight in the same CV

India–GCC orIndia–US lane experience

Marketplace-side experience managing third-party sellers dispatch

Has negotiated a carrier rate card and can quote the saving

Skills: export,project,sellers,documentation