Logistics Coordinator

Logistics Coordinator – Job Description

Role: Senior Logistics Coordinator

Department: Logistics

Location: Indiranagar, Bengaluru

Role Overview

Responsible for managing end-to-end logistics operations for clinical samples and materials, ensuring timely, compliant and cost-effective execution. The role will also manage the Logistics Coordinator team, coordinate with vendors and internal stakeholders, and drive operational efficiency.

Key Responsibilities

• Logistics Operations
• Oversee sample collection, movement, handover and delivery across locations.
• Ensure timely execution as per defined TATs, SLAs and SOPs.
• Monitor delays, exceptions and escalations and ensure timely closure.
• Team Management
• Manage and supervise the Logistics Coordinator team.
• Allocate shifts, responsibilities and workloads.
• Monitor team performance, productivity and adherence to SOPs.
• Train and support team members and handle operational escalations.
• Vendor & Partner Management
• Coordinate with logistics and collection partners for daily operations.
• Monitor vendor performance, service quality and SLA adherence.
• Support vendor and route optimization to improve efficiency and cost.
• Inventory & Material Management
• Monitor availability and movement of logistics materials and consumables.
• Coordinate replenishment and maintain accurate inventory records.
• Ensure proper handling of temperature-sensitive materials where applicable.
• MIS, Cost & Performance Tracking
• Maintain logistics trackers, dashboards and operational MIS.
• Monitor TAT, pending cases, exceptions, vendor performance and logistics costs.
• Support cost tracking, reconciliation and identification of cost-saving opportunities.
• Cross-functional Coordination
• Coordinate with Sales, Command Center, Laboratory, Finance and Operations teams.
• Ensure smooth communication and handovers across teams and shifts.
• Manage urgent and high-priority logistics requirements.
• Process Improvement
• Ensure adherence to logistics SOPs and documentation requirements.
• Identify operational gaps and implement corrective actions.
• Improve processes, workflows and tracking mechanisms as the business scales.
  
  

Candidate Profile

• 1–3 years of experience in logistics, healthcare logistics, sample logistics, accessioning, supply chain or operations.
• Experience in team coordination or people management preferred.
• Strong coordination, communication and problem-solving skills.
• Good knowledge of Excel / Google Sheets and MIS.
• Ability to manage multiple stakeholders and time-sensitive operations.
• Experience in diagnostics, pathology, healthcare or clinical sample logistics is an advantage.
  
  

Skills: accountability,team management,logistics,cross functional coordination,healthcare