Lock Desk Analyst

Job Title: Lock Desk Analyst

Employment Type: Full-Time

Location: Remote

Shift: US Night Shift

Position Overview

We are looking for an experienced Lock Desk Analyst to join our growing mortgage team. This role plays a critical part in managing rate locks, pricing accuracy, and pipeline risk while supporting sales, secondary marketing, and operations. The ideal candidate is detail-oriented, calm under pressure, and comfortable working in a fast-moving market environment.

Key Responsibilities

• Manage daily rate locks, extensions, renegotiations, and relocks

• Ensure lock accuracy and compliance with investor and company guidelines

• Monitor pipeline activity and assist with hedge coverage as needed

• Communicate effectively with Loan Officers, Account Executives, and Operations

• Maintain pricing updates and distribute rate sheets as required

• Support secondary marketing and capital markets initiatives

• Troubleshoot lock issues and resolve pricing discrepancies

• Assist with market updates and lock guidance when requested

Qualifications & Experience

• 2+ years of mortgage lock desk or secondary marketing experience preferred

• Strong understanding of rate locks, extensions, and investor guidelines

• Experience with Encompass LOS (required)

• Familiarity with PPEs and hedge platforms (EPPS, Polly, Optimal Blue, etc.) a plus

• Strong attention to detail and ability to multitask

• Excellent communication and problem-solving skills

• Comfortable working in a deadline-driven environment

Work Environment

• Full-time

• Collaborative team environment with direct impact on production and execution