Job Description
Role Purpose
The Branch Manager will be responsible for driving overall business growth, branch P&L, team management, sourcing, credit quality, and operational excellence for secured lending products through DSA and direct channels while ensuring compliance with Aditya Birla Capital's policies and regulatory guidelines.
Key Responsibilities
Business & Revenue Management
- Own and deliver branch business targets across secured loan products.
- Drive DSA empanelment, activation, productivity, and retention.
- Build strong local market connect for direct sourcing (builders, CA network, connectors, lawyers, SMEs).
- Manage ticket sizes ranging from 5L to 3Cr based on geography and profile.
- Monitor daily, monthly, and quarterly business performance and take corrective actions.
Team Management & Leadership
- Lead, mentor, and manage sales and operations teams.
- Ensure team productivity, capability building, and performance tracking.
- Drive a strong sales culture with ethical practices.
- Handle hiring, onboarding, training, and performance reviews.
Credit Quality & Operations
- Ensure adherence to credit underwriting norms and risk policies.
- Monitor portfolio quality, delinquency, and early warning indicators.
- Coordinate with credit, legal, and operations teams for timely disbursements.
- Ensure minimal TAT and optimal customer experience.
Compliance & Control
- Ensure branch compliance with internal policies, regulatory guidelines, and audit requirements.
- Maintain proper documentation and process adherence across sourcing channels.
Stakeholder Management
- Act as the single-point owner for the branch.
- Collaborate with regional, credit, operations, and product teams.
- Represent Aditya Birla Capital in the local market with high brand visibility.
Desired Candidate Profile
Education
- Graduate in any discipline
- Postgraduate / MBA (Finance/Marketing) preferred
Experience & Skills
- 5-12 years of experience in secured lending (NBFC/Banks/HFCs).
- Proven experience in branch handling and team management.
- Strong exposure to DSA channel management and direct sourcing.
- Good understanding of secured loan products, credit evaluation, and documentation.
- Strong local market knowledge of Thoothukudi / Tirunelveli preferred.
- Excellent communication, negotiation, and leadership skills.
- Results-driven mindset with strong execution capability.
