Location Collections Manager-RELATIONSHIP BANKING GROUP-Recovery Common Cost Allocation - CV,CE & SA

Grade-M3/M4

Role- Location Collection Manager-

Job Descriptions:

. Taking day-to-day collection status as well as taking end status of the cash deposited collected on day.

. To be a part of Collections team and able to handle more than 8k Live APACs and looking after entire Collection needs of Location.

. Candidate should be capable to handle team of more than 30 to 35 people.

. Implementing collection strategy, techniques & procedures for collections and help to credit to minimize risk.

. Reviewing the collections strategy regularly and training the team to ensure that the collection techniques change with the change in the legal and socioeconomic situation.

. Appointing and managing channels like in-house collection FRE and repossession agencies for collection & repossession of the financed assets from the delinquent customers.

. Formulating long term/short term strategic plans to enhance collection operations.

. Coordinating through it the Customer data/interaction update, payment/ purchase history, agency performance indicators/ monitoring, agency billing/ payments, receipt book details etc.

Job Requirements:

. Graduate / Post Graduate - MBA.

. Minimum 7 - 10 years of experience in Retail Assets ( preferably in Collection )

. Excellent written & oral communication skills

. High energy and drive

Hands-on experience of MS Office and Mail Management.

Personality Traits:

. Emotional stability

. Enthusiasm, Self-Motivated.

. Tough-mindedness

. Compulsiveness

. Conscientiousness