Localization Operation Program Manager II

Basic Qualifications

• Education: Bachelor's degree in Computer Science, Program Management, or an equivalent technical field.
• Experience:
• At least 2 years of experience running operations in CMS/TMS and handling MT/ML/AI or other machine learning programs within a medium to large-sized company (either on the client or vendor side).
• Minimum 1 year of experience in localization within the high-tech industry, from either the client or vendor side.
• Operational Skills:
• Ability to streamline complex processes and enhance workflow efficiency, with guidance from senior team members.
• Basic understanding of Localization Operation Program roles and day-to-day functions.
• Basic knowledge of localization and internationalization processes.

Professional Qualities:

• Strong analytical and problem-solving abilities, with excellent business judgment.
• Capacity to navigate ambiguity, work independently, and guide projects with minimal supervision.
• High attention to detail, proactive, and quality-oriented mindset.
• Excellent written and verbal communication skills.
• Ability to manage stakeholders across multiple businesses, both internally and externally, with guidance from senior team members.
• Self-directed, with a willingness to take initiative and confront substantial challenges.
• Commitment to quality that aligns with and influences the direction of the Uber brand.
• Excellent team player.
• Passionate about Uber and our mission.

Preferred Qualifications

• Technical Knowledge
• Solid understanding of localization operations, including the deployment and use of MT and LLM models, associated costs, and use cases for both internal and external clients.
• Familiarity with NLP and computational aspects of MT/LLM.